Customer Service High School

Lisa M. Fuller

Phoenix, AZ 602-***-**** ********@*****.***

CAREER PROFILE

Detail oriented professional with over 15 years of proven organizational skills. I am competent in leading and have positive communication skills with many diverse demographics. I am seeking a position within a notable company that is in line with promoting an environment that is supportive and positive. I believe I am an asset to any company because of my time commitment, punctuality, professionalism, and my ability to be docile.

HIGHLIGHTS OF QUALIFICATIONS

Effective and accurate decision-making skills

Strong flexibility to manage multiple tasks within stringent time frames and the ability to analyze situations and adopt appropriate courses of action

Ability to interact and communicate with people over the telephone, often in stressful situations

Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels

Ability to demonstrate moral character, honesty, tact, fairness, lack of prejudice and desire to help when dealing with people.

Knowledge of safety operations and procedures, safety methods and practices, and public/customer service in a given environment.

Ability to perform multiple tasks.

PROFESSIONAL EXPERIENCE

Metro Tech High School, Phoenix, AZ August 2000-May 2009

Security Guard

In this position I secured the High School premise and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings and access points, and as well as ensuring that the students were safe at all times

Prevented losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers

Completed reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signature

Contributed to team effort by accomplishing related results as needed also in charge of training new hires that came onboard

Maintenance May1990-August 2000

Troubleshot minor maintenance problems involving electrical, structural, plumbing, and equipment repair or replacement.

Cleaned building floors by sweeping, mopping, scrubbing, waxing, or vacuuming them.

In charge of mixing water and detergents or acids in containers to prepare cleaning solutions, according to specifications.

Monitored building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.

Requisitioned supplies and equipment needed for cleaning and maintenance duties.

Set up, arrange, and remove decorations, tables, chairs, ladders, and scaffolding to prepare facilities for events such as banquets and meetings

Federal Express, Phoenix, AZ May 2005-April 2006

Package Handler

I received directions and establish routine.

I was capable of working independently using appropriate judgment at all times.

I was well-equipped at identifying package markings and zip codes

I am able to concentrate, memorize, and recollect logical connections and sequences.

I have a strong physical ability; ability to continuously lift, lower, push, pull, leverage and manipulate equipment and/or packages up to 120 inches combined length and girth, up to 50 inches long, and weighing up to 80 pounds.

Excellent communication and interpersonal skills.

EDUCATION

Metro Tech High School, GED, Phoenix, AZ May 1997

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