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Manager Management

Location:
Cypress, TX
Salary:
$170,000
Posted:
December 22, 2016

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Resume:

Lisa Gregg

***** ******* ******* *****

Cypress, Texas 77429

Mobile – 713-***-****, Home – 281-***-****

acxzi3@r.postjobfree.com

PROFESSIONAL SUMMARY

IT SECURITY DIRECTOR

-Consistently delivered infrastructure, Information Security (IS), and application integration solutions.

-Successfully and simultaneously delivered 12,500 users O365 cloud email and MPLS solutions.

-Negotiated and delivered an international IS and SAP refinery solution within 8 months.

-Promoted twice and built multi-discipline organizations within largest state agency within 6 months.

Government/Oil/Gas/Construction/Airline Industry IT Leadership • IT Infrastructure • Information Security (IS)

Application Integration • Enterprise Management • ISO 27001 • ISA95 • ITIL • CISM • Contract Negotiations

Project Management • Strategic Planning • Risk Assessment/Management • Data Center • SAP ERP • QA

Financial Management • Cloud Computing • Client Management • Platform Selection • Six Sigma • Agile

Scrum • Domestic/Int’l Technical Organization Management • Vendor Management • HIPAA • SOX • PCI

PROFESSIONAL EXPERIENCE

KBR – Houston, TX 3.3 years 2013 - 2016

Fortune 500 Global Engineering, Oil/Gas, Consulting and Construction Company - $7.5B Revenue

IT and Information Security Leader - Operations Management Systems (OMS), Automation Process and Technology, Houston, TX

Increased revenue earnings $1.5 M by negotiating and delivering Information Security (IS) and SAP enhancements and solutions within 8 months.

Produced Technology Roadmap that identified key technology and security initiatives, applicable remediation activities, implementation timelines, costs and risk impacts if not implemented.

Saved 18% on capital costs and improved vendor productivity by eliminating unnecessary equipment purchase and implementation for targeted delivery solutions

Achieved turn up of a Green Field IT and Information Security (IS) solution within 1.5 years from concept to production operations.

Introduced strategy, standards, risk assessment/management, Compliance/Governance policies and procedures required for Operations Management Systems (OMS) for the joint venture refinery.

Optimized business and technical processes that focused on IT security, Identity Access and Management (IAM), Intrusion Prevention Solutions (IPS) and eliminating operational risks while enhancing the organization’s productivity by 20%.

TXDOT - Austin, TX 4.5 years 2009 – 2013

Texas Department of Transportation (TxDOT) – Public Sector- Highways and Infrastructure - $38 B Revenue

IT Director and East Region Operations Center Director, Austin, TX

Reduced infrastructure and storage costs by $2 M annually by migrating from on premise email solution (GroupWise) to a cloud solution (Office365 Outlook) with an ROI within 6 months.

Achieved two successful migrations which included a 12,500 user group conversion from of an on premise GroupWise email to Office 365 Cloud solution 3 months’ time frame, simultaneously converting an ATM/Frame Relay infrastructure to MPLS network.

Saved $2.9 M and reduced 12% of data center costs by simultaneously implementing data retention quotas, storage reductions, server decommissioning and migrating to a cloud solution.

Delivered the development, deployment and testing of a disaster recovery solution for TxDOT’s Administration at a fully functional redundant off site location.

Optimized operations of a statewide multi-discipline IT organization of 180 plus employees, which delivered 12% employee reduction via managed attrition, expanded IT infrastructure and IS capabilities, improved data center and IT business management.

Introduced “Winning in A Virtual Environment” (WAVE) which highlighted region capabilities in a virtual work environment with high performance and accountability cultures, work share processes, decreased rollout timeframes and performance metric targets.

Hewlett Packard (HP), EDS-Subsidiary/– Houston, TX 6.5 years 2001 – 2007

Fortune 500 HP, EDS – multi-industries IT Outsourcing Company - Airline Industry $11.2B Revenue

IT Service Delivery Executive/Team Organization Manager

Built and led a global IT team comprised of IT Managers, Network Engineers, Project Managers, Network Technicians and Financial/Procurement Analysts responsible for enterprise network delivery, management and operations for airline clients.

Increased profit margin by 15% within 10 months by increased reoccurring service line revenue due to acquisition of new signed business and a reduction in existing Network/Telecom expenses

Produced offshore resources agreement for use in the global outsourcing delivery model which resulted in a 20% cost reduction in overall resources budget.

Saved 17% in operations costs by redesigning service delivery model for VoIP and MPLS network solution.

Introduced an architectural review board which increased success rate of infrastructure, application and system upgrade activities by 27% by incorporating jointly developed guidelines and procedures, which helped to reduce installation errors.

Generated a training plan for technical resources to ensure that certifications were current and applicable within various technical disciplines such as Cisco, Red Hat, UNIX, Firewalls, Load Balancing, ISO and Microsoft, which reduced contract risks by 100%.

Delivered a Business Continuity and Disaster Recovery Solution within client and EDS data centers which enabled 99.98% uptime.

Achieved P&Ls for IT Network and Resale Services which produced $46 million in revenue.

American Airlines – Fort Worth, TX 7 years 1990 – 1997

Largest Carrier in US, Airline – (Engineering and Technology Division) - $27B Revenue

Sales Automation Manager, Management Intern, Project Manager and Sr. Network Engineer

Awarded Management Development Intern Program position, which rotated through core business areas of the company.

Achieved all aspects of medium to large scale IT Global airline enterprise projects within airports, call centers and campus facilities one of which resulted in Sabre Engineering design award for Orlando airport for a $3 M implementation.

Managed remote sales support team that delivered application, device, infrastructure and help desk services for a remote sales team within the continental US locations.

Additional Career Positions

KBR - Houston, TX - Senior Manager - Information Management 2008 – 2009

Sabre Holdings, Fort Worth, TX - Product Manager 1999 – 2001

GTE – Los Colinas, TX - Business Development Manager 1997 – 1999

EDUCATION

Masters of Science - Engineering Management, Southern Methodist University, Dallas, Texas, 2007

Bachelor of Science - Electrical Engineering, Prairie View A&M University, Prairie View, Texas

CERTIFICATIONS

ITIL (IT Infrastructure Library) • Enterprise Management • Financial Management

Technology: Mi-Fi Hot Spots, MS Surface Pro 3, iPads, Tablets, Desktops, Laptops, Servers (Windows and AIX), Printers(HP and Xerox), Scanners, Routers(Cisco and HP), Switches(HP), Cloud, Storage (HP/EMC), VPN, WLAN Access Points, GIS, DLP, DDoS, File Integrity Software, Anti-Virus, IPS, T1 Circuits, MPLS circuits, Point-to-Point Circuits, Gig E, Gateways, Remote Bridges, Mainframe, VoIP, Firewalls, Internet/ Intranet Tools/Systems: MS Office (Outlook, Word, Excel, PowerPoint, Project, Access), O365 SharePoint, ISO 27001, Cloud, COBIT, IAM, IDPS, SIEM, BHOLD, Citrix NetScaler, SAP, PeopleSoft, Hyperion, Oracle, SQL, EMC RSA, MS FIM, IronPort, FireEye, McAfee, Tripwire, Novell GroupWise, BizTalk, IRIS, APMS, EDMS, Historian, VM Ware, HyperV, Six Sigma, eWarehouse, DDE, Kbase/Icarus, Primavera, Blackboard, Lotus Notes, Visio, Digital Workflow, Adobe Acrobat, Attachmate 3270 and 5251 Terminal Emulation, Teradyne, DATSA



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