Customer Service Microsoft Office

Zeldumo Muldrow

** **** *** ***. **

Brooklyn, New York 11212

************@*****.***

Cell: 646-***-****

Objective

To obtain a position with a company that will allow me to use my work experiences to achieve growth and provide excellent service to those who may be in need.

Education

Richland Northeast High School (Columbia, SC) August 1988-May 1991

• General Studies

• Fire Safety Direct COF March 2016

Certification

Licensed New York State Security Guard

Work Experience

GSMC Inc., Security Officer

New York, NY March 2014-Current

• Secure work site

• Monitor work sight using video surveillance system

• Monitor and log visitors entering and exiting the facility

• Prevent/report property damage to management

• Monitor fire command station and report any malfunctions

• Study building info in preparation for on-site fire safety exam

• Obtained Fire Safety COF

• Conduct rounds of the facility to insure safety

• Document and maintained daily log of activity

• Assist NYPD with any illegal/suspicious activity

• Protect merchandise and prevent theft of any company property

• Check and maintain the fire log

Double D’s Barbershop, Barber

Brooklyn, New York May 2002- Current

• Groom customers using various motorized barbers sheers

• Schedule appointment with personal customers

• Maintain cleanliness of work station

• Sanitize work tool using various germicide sprays

• Provide customer service and grooming advice to customers

• Greet customers upon arrival and insure a comfortable environment while waiting

• Use receipt book to record daily sales

• Restock display shelf with merchandise

• Order various grooming supplies

49 Grove Lounge, Head of Security

New York, NY February 2004- Current

• Advise lounge owners on various ways to maintain safety of patrons

• Provide safe secure environment for 250-300 people during events

• Maintain safety of subordinates during various shifts

• Create a flexible schedule

• Conduct rounds during events internally and externally

• Assist NYPD, FDNY, EMS during emergency

• Report any illegal/suspicious activity taking place during events

• Check government issued ID to insure all age standards are met

• Collect/handle large amounts of money during events

• Promote/reassure community members safety will be maintained during events

• Supervise subordinates while working

• Communicate to management on safety issues during an event using Walkie-talkies

• Use video camera system to ensure safety

• Provide emergency services with any visual assistant using a video playback system

Sunnydale Truck Depot, Asset Protection

Brooklyn, NY March 2003-January 2004

• Secured work site

• Monitored work sight using video surveillance system

• Monitored and log trucks entering and exiting depot

• Prevented/reported property damage to management

• Conducted rounds of the facility to insure safety

• Documented and maintained daily log of activity

• Assisted NYPD with any illegal/suspicious activity

• Protected merchandise and prevented theft of any company property

• Assisted and directed various truck drivers with direction to correct garages

• Checked truck manifest and ID of truck drivers

Computer Skills

Microsoft office (word, power point, excel) Type 40 wpm, Access internet

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