Data Entry Clerk
Resume:
Christine R. Mensah
North Potomac, MD 20878
301-***-**** (home) 301-***-**** (cell)
E-mail: ***********@***.***
Summary of Qualifications
Self-directed, enthusiastic program support assistant with a passionate commitment for supporting and maintaining the administrative functions of an organization. Seeking a position that will enable me to use my current skill set and develop new skills to increase the efficiency of the organization. Possess outstanding communication skills and the ability to present information in a variety of ways, while emphasizing relevance of the material to the overall mission of the Agency.
Education and Skills
Housing Opportunities Commission, Microsoft Word Class, August 2006, Certificate
Cuttington University College, Liberia, West Africa; Business Administration major; 2 years of study, 1979-1980
Leigh Sherman Executive Secretarial School, Liberia, West Africa; Secretarial Certificate, 1979
Suehn Academy, High School Diploma, Liberia, West Africa 1976
Computer Skills: Microsoft Office Suite 2015: Word, PowerPoint, Excel, MS Project, OneNote, Publisher, Access, SharePoint, Visio, InfoPath;
Social Media: Facebook, Twitter, LinkedIn, Instagram; Research Systems, and Learning and Management System
Work Experience
PROGRAM SUPPORT ASSISTANT DEPARTMENT OF EDUCATION WASHINGTON, DC 11/2015 - PRESENT
As the Program Support Assistant, I am responsible for supporting the overall mission of OCR Metro program by providing clerical and administrative support. Specific responsibilities include:
Track document workflow using DMS database. Maintain database log for OCR Metro division.
Independently search case files and provide appropriate correspondence for program manager review
Prepare and scan documentation and enter into the DMS for tracking
Prepare and maintain excel spreadsheets to help maintain the continuity of office correspondence
Organize and maintain files of ongoing and completed cases for review.
Updated and maintained database for FOIA request.
Upload files and retrieve correspondence documents from the DMS case management system
Make copies and mail correspondence to the appropriate recipient informing them of their case status.
PROGRAM SUPPORT ASSISTANT DEPARTMENT OF EDUCATION WASHINGTON, DC 10/2014 – 8/2015
As the Program Support Assistant, I was responsible for supporting the overall mission of OCR Metro program by providing clerical and administrative support. Specific responsibilities include:
Track document workflow using DMS database. Maintain database log for OCR Metro division.
Independently search case files and provide appropriate correspondence for program manager review
Prepare and scan documentation and enter into the DMS for tracking
Prepare and maintain excel spreadsheets to help maintain the continuity of office correspondence
Organize and maintain files of ongoing and completed cases for review.
Updated and maintained database for FOIA request.
Upload files and retrieve correspondence documents from the DMS case management system
Make copies and mail correspondence to the appropriate recipient informing them of their case status.
GENERAL CLERK LOCKHEED MARTIN WASHINGTON, DC 9/1998 – 6/2013
As the General Clerk, I was responsible for supporting the overall mission of Lockheed Martin program by providing ligation document scanning and coding support. Specific responsibilities include:
Prepared documents for scanning and filing using various coding systems and methodologies to support clients’ needs.
Created a database inventory system to house and maintain scanned documents.
Maintained document database, retrieved and provided clients with files upon request.
Worked with clients to create a coding system appropriate to meet their document maintenance and retrieval request.
Transferred scanned documents into electronic files (USB, CDs) for portable use
Assure consistency of original documents by maintaining a high level of quality control and assurance
Worked with various computer scanning software, converted scanned documents to PDF format
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