Project Manager Customer Care

MATT MIHILL

*** ***** **.~ Winchester, Va. ~ 540-***-**** ~ *************@*****.***

CAREER SERVICES PROFESSIONAL

® Diverse background in managing employees, clients, and vendors.

® Successfully managed multiple work sites and jobs.

® General contracting experience.

® Estimating - Xactimate

® USMC

PROFESSIONAL SKILLS

Plumbing

Electrical

Roofing

Carpentry

Employee Relations

Client Relations

Insurance Claims

Permitting

Project manager

PROFESSIONAL EXPERIENCE

Self-Employed – Winchester, VA.

Owner, Contractor October 2015 – Present

® Responsible for finding and securing all jobs

® Maintained all financial records, payroll, and expenses

® Customer care and relations

® Responsible for all staffing decisions

® Worked with architects, owners, and staff

M-3 Restorations – Winchester, VA.

Owner, Estimator, Supervisor August 2009 – October 2015

® Coordinated utility service providers according to project schedules.

® Obtained building and specialty permits.

® Managed all contract personnel.

® Liaison between office and the field.

® Determined project schedule.

® Organized all inspections based on project timelines and deadlines.

® Restoration contracts.

® Xactimate Estimating Software

MWM Restorations – Chantilly, VA.

Project Manager, Supervisor May 2006 – August 2009

® Coordinated utility service providers according to project schedules.

® Determined project schedule.

® Conducted all pre-installation conferences with general contractors, staff, consultants, and manufacturer representatives.

® Scheduled all contractor and material deliveries.

® Responsible for job site management and follow up coordination with assisting contractors. Self-Employed – Sterling, VA.

Owner, Contractor February 2000 – May 2006

® Roofing demolition, replacement, and repair

® All interior remodel, specializing in bathrooms and flooring install

® Cut and installed insulation for residential homes

® Framing and finish carpentry

® Plumbing and system diagnostics

Backwitt & Associates – Springfield, VA.

Manager, Estimator January 1997 – January 2000

® Responsible for estimating insurance restoration projects using Xactimate

® Obtained building and specialty permits

® Responsible for job site inspections, served as a liaison between contractors and home office

® Oversaw building turnover process

® Determined project schedules and sequence of construction activities

® Accountable for all contractor and material deliveries MILITARY

UNITED STATES MARINE CORPS

® NOVEMEBER 1989 – FEBRUARY 1991

® HONORABLE DISCHARGE

® RANK E-3

® MOS-2311 AMMUNITIONS

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