Customer Service Manager

David Williams

**** ******* **** ***. ***, Capitol Hieghts, MD 20743

202-***-**** 240-***-****

PROFESSIONAL SUMMARY

Supervisor - Mail room Supervisor - Mail Clerk - Office manager Customer Service - excel - power point

Troubleshooting - customer Care

EMPLOYMENT HISTORY

Mail Clerk, Sirius/Xm Satillite radio 2000

Washington, DC

Satellite radio service

Mail Clerk, Oce' managaement services 2000 - 2010 washington, DC

out sourcing for Mail, copier and other office duties ( support help)

• Increased pay

• Produced cost saving methods

• Saved courier expenses

• Achieved cost saving methods

Custodian, D.C. Public School system 1992 - 1996

District government job that consisted of upkeep and maintaining the facilities.

• Increased pay

courier, Inkwell Inc. 1988 - 1992

Washington, DC

Calligraphy studio

• Increased pay

• Produced reliable work flow

• Saved courier cost

EDUCATION

High School Diploma, Math,History,English, Mackin Catholic h.s., 1988 Certificate, Engineering, Belle Vocational, 1993 TEAM PLAYER AWARD 2010,2012,2014,2015

for the person with outstanding customer service skills and consistent work flow

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