Customer Service Data Entry

AALIYAH HARRIS

Ewing, NJ *****

**********@*****.*** - 609-***-****

advance my experience within your company, by bringing my intellectual skills, and also gaining more experience through your company skills.

Authorized to work in the US for any employer

WORK EXPERIENCE

Customer Care Representative

Coleman Buick GMC Cadillac 100 Renaissance Blvd - Lawrenceville, NJ - June 2015 to February 2016

* not to sell cars but to sell appointments to our existing and prospective customers in order to generate store traffic and revenue

* handling inbound and outbound calls within our four main sources of business: (incoming sales calls, unsold store traffic, internet leads and campaigns)

* Phone all day with a daily call volume expectation

*Mastery of customer service management systems and databases. Customer Service Associate

Dollar General - Trenton, NJ - September 2014 to May 2015

* Alerted customers to upcoming sales events and promotions.

* Handled all customer relations issues in a gracious manner .

* Answered customer telephone calls promptly and in an appropriate manner.

* Cashier, Key holder

Receptionist

Wells Fargo Mortage Company - Trenton, NJ - February 2009 to August 2014

*Addressed and resolved customer product complaints empathetically and professionally.

*Accountable for providing customer service, secretarial, clerical and administrative Support

*Answered all incoming calls and handled caller's inquiries.

*Provided word-processing and data entry.

EDUCATION

HSD in Business

TCHS - Trenton, NJ

2012 to 2013

ADDITIONAL INFORMATION

REFERENCES :

Ruby Sims - 609-***-****

Jatian Terry - 609-***-****

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