Customer Service Analyst
Resume:
Vinoth.R
Email:
************@*****.***
Phone:
PERMANENT ADDRESS
No. E 4/54, V.O.C STREET, OTTERI EXTN, VANDALUR,
CHENNAI-600048.
PERSONAL DATA
Father’s Name :Mr.R.Rajappa
Date of Birth : 18/06/1993
Sex : Male
Nationality : Indian
Marital Status: Single
RESUME
OBJECTIVE
Seeking a challenging environment that encourages continuous learning and creativity, which will help me to explore myself fully and enhance my potential.
EDUCATION QUALIFICATION
B.E CSE in 2015 with 7.41 CGPA, SMK Fomra Institute of technology – Kelambakam.
HSC ( 12th )in March 2011 with 81.1%, Sri Vishwa Vidhyalaya Matriculation Hr. Sec. School – Vandalur.
SSLC ( 10th )in March 2009 with 84.4%,Sri Vishwa Vidhyalaya Matriculation Hr. Sec. School - Vandalur.
CURRENT WORKING PROFILE
Organisation: RR Donnelley India Outsource
Private Limited
Duration : January 2016 to till date
Role : Business Analyst
Job profile :
Banking and Financial Service industry working under a process of Analyzing and Redressing.
CAREER SUMMARY
Business Analyst primarily in Retail Banking.
A customer oriented, multitask professional with excellent analytical and logical skills possesses rich experience of 1+ experience as Business Analyst.
Review the Business needs & system requirements.’
Accomplishing production with high quality.
Expert in identifying the requirements and also finding the system requirements.
Provide best customer service.
Analysis & compilation of the collected data.
CERTIFICATION
Internship in JAVA at “Oneyes Technologies” - Arumbakam.
HOBBIES
Listening Music
Playing Cricket
Drawing
Dancing
Mimicry
LANGUAGES KNOWN
To Speak:
English, Tamil.
To Read:
English, Tamil.
To Write:
English, Tamil.
Place : CHENNAI
Date :
TECHNICAL EXPERTISE
Software’s : Rational Rose.
Programming
Languages : C, C++ and JAVA.
Web Programming : HTML5,CSS,JavaScript,
JQuery.
Technology : SQL
ACHIEVEMENTS
Got 1st Prize in “Group Dancing” at Cultural Event conducted by RR Donneley.
Got 2nd Prize in “Hair Styling” at Cultural Event conducted by RR Donneley.
Won “SVV Cricket Trophy” as a team at School level.
Got “Man of the Match” for taking Hat-Trick
Wickets at SMK Fomra College.
RESPONSIBILITY
Proud to be an Indian to get served in NSS.
PERSONAL ATTRIBUTES
Rapid adaptive to new environment.
Hard working.
Ability and interest to learn and work in new technologies.analytical skills.
Process problem-solving and decision-making skills.
PROJECT
Title:How long to wait? Predicting bus arrival time with mobile phone base participatory sensing.
Description: In this paper, we present a bus arrival time prediction system base on bus passengers’ participatory sensing.
DECLARATION
I hereby declare that the above furnished details are true to the best of my knowledge and belief.
Yours Faithfully
(Vinoth.R)
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