Mark Withers

*** **. ******* ****, ********** City, LA 71106

Cell 318-***-****

acxyev@r.postjobfree.com

EXECUTIVE SUMMARY

Multifaceted, driven and highly motivated professional seeking career in management or supervisory capacity; offering over 20 years of leadership roles in restaurant service area, complimented by proven skill to significantly enhance business objectives.

WORK HISTORY

Beccas Steak-Seafood Shreveport, LA

Owner/Manager (1998- present)

Manage front house/back house restaurant operations for this high volume restaurant.

Direct efficient guest flow through participative shift management, scheduling a full working staff of 20 crew members including servers, bus persons, hosts/hostesses and bartenders.

Oversee employee relations encompassing staff recruitment, training and performance evaluation

Prepare and distribute payroll for up to 20 employees.

Handle weekly inventory and vendor relations to ensure the timely and cost-effective purchasing of food, beverages, liquor, beer and small wares.

Effectively lead and motivate employees through implementation of in-house training and incentive plans, resulting in increased productivity levels and employee satisfaction.

Prepare and track sales budgets, consistently meeting a weekly sales volume of $25,000.

Ensure the integrity of restaurant operations through excellence in customer relations.

Directly oversaw menu planning to develop standardized menu item pricing and design changes.

Attract, retain, and promote new business through proactive community service efforts and catering business.

Harrahs Casino Shreveport

Table Card Dealer (1997 – 1998)

Maintained a professional, friendly and courteous atmosphere providing the customer with pleasant gaming experience.

Handled and dealt a deck of cards without compromise.

Handled cash, chips and transactions smoothly, accurately and with integrity.

Dealt and conducted the game in accordance with departmental procedures and State regulations.

Maintained the pace and productivity of the game with minimal disturbance or error Savoies Restaurant

Manager (1996-1997)

Managed total restaurant operations in areas of staff management, customer relations, vendor relations, budgets, inventory control, and purchasing of food, beverages and small wares.

Supervised all aspects of in-house banquet planning, bookings and payment for up to 125 guests.

Recruited, trained and scheduled a full working staff of up to forty-five crew members.

Streamlined controllable spending in an on-going effort to meet weekly overhead expenditures.

Posted to General Ledger, processed weekly payroll, and prepared weekly sales reports.

Promoted new business through participation in community events. US Air Force

KC-10A Aircraft Maintenance Technician (1986-1995) Inspects aircraft structures, systems, components, and SE. Supervises and performs aircraft and component inspections. Interprets inspection findings and determines adequacy of corrective actions. Inspects and checks components for clearances, tolerances, proper installation, and operation. Inspects and operates powered and non-powered aerospace ground equipment. Inspects and identifies aircraft corrosion for prevention and correction. Reviews maintenance forms, aircraft records, and reports to ensure complete documentation

References will be provided upon request.

Contact this candidate