Customer Service Manager
Resume:
Linwood Curtis Boone
Irving Tx 75062
***************@*****.***
SUMMARY OF QUALIFICATIONS
Dependable, adaptable individual with diversified experience in the medical field, warehouse, mailroom operations. Ability to operate forklifts, pallet jacks, hand trucks, postage machines, computerized hand guns. Read and interpret safety rules, operating and maintenance instructions and procedure manuals. Skilled in recording and reporting information.
EMPLOYMENT HISTORY
Mountain Plumbing Products DFW TX 2013- Present
Order Picker
Assemble all Plumbing and bath Products
Housekeeping/ Bathrooms and office areas
Build bath drains and Faucets Displays
Maintain all Office and Break Room area
Inventory Control Clerk
Cycle counts all product in warehouse
Maintains Return Goods Department
Inspect all return product to scrap or restock
Liaison to Shipping and Receiving Supervisor
Return Goods Specialist
AEES / COWORX STAFFING, Farmers Branch, TX 2011-2012
Truck Loader/ Kitting
Loaded and unloaded trailers
Kitted materials for clients
Stocked work area daily
Fresenius Medical Care Coppell, Tx 2009-2011
Order Picker
oPulled orders via patients needs
oCycle counting of warehouse stock
oShipped medical supplies to patients
oLoading and unloading trucks
oPalletizing of orders for shipping to patients
oWrapping pallets for shipping of material
Broadridge / Coworx Staffing Dallas, TX 2008-2009
Material Handler/ Inventory Controller
oDistributed supplies to work area
oPulled stock in warehouse via forklift
oStaged supplies at work stations
oReorganized warehouse for order pulling efficient
oCycle counted stock monthly
oPulled orders via computerized system
Paychex Inc. Irving Tx 2006-2007
Distribution Coordinator
Packs Payroll for Various Clients
Liaison between QPS supervisor and Branch managers
Call service Techs when machines need to be serviced
Coordinate with staff with special projects needs
Order Supplies for daily use in department
Medical Resources Bloomfield, NJ 2005-2006
Purchasing Buyer / Distribution & Logistic Manager
Processed and delivered all incoming/outgoing Mail
Responsible for all incoming packages and DHL packages for outgoing delivery
Managed all supply orders for corporate office and 50+ imaging center locations
Generated weekly back order reports for imaging centers
Liasion for all supply vendors and office managers
Brookdale Shoprite Bloomfield, NJ 2005-2006
Cashier
oWorked on IBM Checkstands
oKnowledgeable of checks and food stamps keys
oKnowledgeable of debit/credit card keys
oKnowledgeable of produce and grocery keys and codes
oGave great customer service
Albertson’s Inc. Lewisville Tx 2003-2004
Customer Service Supervisor
oKnowledgeable of checks and food stamps process keys
oWorked on IBM Checkstand
oKnowledgeable of debit/credit card keys
oKnowledgeable of produce and grocery keys and codes
oGave great customer service
Assisted Laguna Niguel, CA location while store was on strike
Customer Service Manager
oTrained employees during labor dispute
oReceived Good Customer Services Awards
oLearned money order process machine
oTrained and scheduled employees for shifts
oTrained people for the Supervisor position
oTrained the used of the IBM 4690 Checkstands
oManaged all Front end duties and various departments
Adient / CommonHealth Wayne, NJ 1999-2002
Mail Center Supervisor/ Office Manager/ Facilities Supervisor
oManaged corporate mail/package communications for 3 related companies (193 employees), supervising 4 staff members
oOrder and stock supplies relevant to mail center
oDistributed incoming and outgoing mail to respective parties
oCopy materials as requested by coworkers, including binding presentations
oHandle UPS / FedEx/ Airborne / DHL Carriers
oTroubleshoot for all copy machines and fax mchines
Other Experience Includes:
ST. Joseph’s Hospital and Medical Center Paterson, NJ
Inventory Controller / Medical Technician
oResponsible for maintaining and purchasing medical equipment inventory
oOffice Manager for Central Supply Department
oGenerated Cycle Count reports for inventory control
oData entry of developing information and medical products
oArranged and coordinated meetings with sales representatives addressing new medical products and regulations within the industry
oLiaison among vendors, sales representatives, and hospital department management
Education / Training
John F. Kennedy High School
Computer Learning Center
Ocean County College
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