DANIEL J. QUARTIRONI

***** ******** ****

Clarence, New York 14031

716-***-****

acxy6b@r.postjobfree.com

SUMMARY

More than 15 years of System Administration Management experience with focus as Project Manager, Business/Technical Analyst and Resource Allocation.

Adept at overseeing all facets of project lifecycle, including initiation and planning; change, risk, and issue management; and guiding QA teams.

Outstanding communication skills. Able to successfully build strong working relationships with coworkers and clientele, while ensuring cooperation among company departments.

Strong technical and business management skills in information systems technology, project planning, strategic planning, requirements analysis, system analysis and troubleshooting, quality control, forecasting, scheduling and planning, and tracking of results.

Excellent at creating and implementing technical and operational plans and strategies.

Competent liaison between management, clients, and personnel.

Currently pursuing PMP certification

Certified Scrum Master

PROFESSIONAL EXPERIENCE

Capco 77 Water Street New York NY 2014 - Present

Sr. Consultant, Management Consulting

Project Integration lead

Actively participate in the recruitment and retention of critical IT talent.

Effectively manage large-scale and corporate initiatives within projected timelines and budgets.

Perform a variety of research, analytical, and process design activities to support the goals of the IT organization including the development of metrics for multiple dimensions of budget, labor, and project status.

Managing large scale BAU and Enhancement system projects

Contribute to process improvement and documentation updates to support training materials and client facing documentation

Project SME lead for large scale multi- million dollar project.

Coordinated a Proof of Concept with a prospective Vendor

Worked with Client leads to develop Business Requirements

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Mortgageflex Systems 2013 - 2014

PMO, Project Manager

Oversee project and process management for core processing system development life- Lead customer implementations and function as the product expert

Project management (schedules, time tracking, clear communication, risk management, staffing, change orders and contracts)

Ensure client engagements are delivered in a manner which meets/exceeds client expectations – directly accountable for customer satisfaction

Work with and manage vendor and outsourced teams to ensure quality work and on time delivery

Collaborate with Product Management, Programming and Business Analyst to identify enhancements and new features to speed and simplify the implementation process and improve the product as a whole

Be enthusiastic, client-facing, and willing to do what it takes to see through to client success

Thrive in a startup mentality with a "whatever it takes" approach to accomplishing goals

Capco 77 Water Street New York NY 2012 - 2013

Sr. Consultant, Management Consulting

Manage, coach, and develop project/program management staff.

Actively participate in the recruitment and retention of critical IT talent.

Oversee project and process management for core processing system development life-cycle including releases, change packages, enhancements, issues reporting, and resolution.

Manage the IT project portfolio, developing methods of communication, reporting, and monitoring of project status across all IT entities. Assist with development and tracking of budgets and statements of work for IT operational budgets and the enterprise project budget.

Perform a variety of research, analytical, and process design activities to support the goals of the IT organization including the development of metrics for multiple dimensions of budget, labor, and project status.

Managing large scale BAU and Enhancement system projects

HSBC Mortgage Corporation (USA), Depew, New York 2003 - 2012

Vice President, Systems and Global Administration, Project Manager Lead

Project Manager / SME lead supporting change control process for monthly system enhancements and major releases for all originations and image platforms.

Created an offshore global testing team responsible for translating business requirements into test plans and test scripts to certify data is converted according to specifications.

Manage various regulatory projects to ensure that compliance, operational risk controls are in accordance with regulatory standards and policies; work with business owners and regulators to mitigate any risks.

Manages the development of Project Leads, Technical Analysts and Business Analysts within the Systems Administration group.

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Lead role on systems/security analysis and/or programming activities

Provide input to functional and technical system design, analysis of current processes and propose recommendations for process improvements while assessing client needs vs. wants.

Conduct research and data analysis, process mapping activities and stakeholder/impact assessments.

Translate user needs into clear, concise and thorough business requirement documentation.

Lead requirement sessions with Vendors, the customer and document requirements

Outline and develop functional design and strategy documents including function case writing and screen designs.

CIBER, Inc. Custom Solutions Group, Williamsville, New York 1999 - 2003

Project Manager/ Sr. Business Analyst – M and T Bank,

Project Manager/ Sr. Business Analyst – Bank of America Mortgage

Participated in the definition of project scope, resource allocation, planning and

implementation of initiatives using a defined project methodology.

Prepared project plans by facilitating client meetings and by completing benchmark analysis.

Translated Business Requirements to create and publish Functional and Technical Business Application specifications.

Coordinated and develop testing process.

Collaborated and coordinated with clients representing various business units at multiple locations.

Developed and monitored Access/ SQL databases.

KELLY TECHNICAL SERVICES, Williamsville, New York 1997 - 1999

Project Manager/ Sr. Business Analyst – Citicorp

Project Manager, KeyBank

Managed various system projects.

Projects included the streamlining of a $6.9 billion portfolio consisting of 42,000 loans, developing a front-end payment processing system for commercial loans and lines, and automating a records retention system.

Set up P.C. test lab for various software for purposes of client testing in Windows 3.1,

Windows 95, and Windows NT environments.

Tested new propriety software for release to the clients.

Acted as liaison to national sites for obtaining Business and Functional specifications.

Completed Technical and Functional Business specifications.

Developed screen layouts and specifications for the technical staff.

Mainframe application testing and Year 2000 compliance testing.

Developed and executed client test scripts in preparation of the century change. Testing was completed for both mainframe and P.C. applications, including Access, Excel, Lotus, Dataease, Dos, Windows 3.1, Windows 95, and Windows NT.

Facilitated training of various client specific applications.

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MANAGEMENT ADJUSTMENT BUREAU, INC., Amherst, New York 1995 - 1997

Manager, Client Service

Managed a client database for a collection agency containing over 1400 clients. Placed primary attention to top 100 clients in efforts of increasing sales. Sales were increased by 13% while yielding a 19% cost reduction.

Administered employee relation activities for staff of 10. Duties included the hiring, training, and development of employees. Responsible for the preparation and delivery of performance reviews.

Designed, developed, and implemented a quality control mechanism to guarantee the highest level of customer satisfaction.

Prepared and delivered sales presentations for potential clients, including system layouts and electronic transfer of account requirements.

Prepared and monitored contracts for new clients to ensure compliance.

Acted as liaison between clients and programmers for the set-up and implementation of electronic transfer of files.

KEYCORP MORTGAGE INC., Williamsville, New York 1985 - 1995

Supervisor, Secondary Marketing Operations 1994 - 1995

Business Analyst /Assistant Trader - Secondary Marketing Operations 1993 - 1994

Business Analyst/ Project Coordinator - Secondary Marketing Operations 1992- 1993

Manager/ Property Disposition - Real Estate Owned 1989 - 1992

Group Leader - Foreclosures, Delinquency 1987 - 1989

Processor, New Loans 1985 - 1987

Managed the delivery of multi-million dollar transactions.

Performed all aspects of supervision for staff of 12 in the loan delivery area.

Coordinated corporate relations transition team, which was responsible for product delivery, systems integration, contract compliance, and troubleshooting.

Managed system projects involving the planning, mapping, testing, and training of a new computer system in the trading area, yielding a 15% increase in productivity.

Developed systems and procedures to ensure loan products were properly hedged within corporate policy.

Automated reporting for secondary marketing operations, increasing productivity by 10%.

Created models for the trading function detailing cost savings.

Utilized system mapping and created reports to enhance proper hedging of mortgage backed securities.

Prepared analytical reports for Executive Management.

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EDUCATION

DAEMEN COLLEGE, Amherst, New York

Bachelor of Science – Business Administration 1985

LICENSES

Notary Public License

Insurance License for Life, Accident Health, and Variable Annuities

Real Estate License

Currently studying for PMP certification exam

Certified Scrum Master CSM

TECHNICAL / COMPUTER SKILLS

Project Cycle Management

Total Quality Management

Window 95,97,00,XP and NT environments, Access, Power Point, Excel, Hogan mainframe applications, LoanQuest, Webloan, MS Word, WordPerfect, and Lotus

Crystal

SQL

AFFILIATIONS / AWARDS

HSBC – Presidents Award for Excellence 2009

President – Daemen College Alumni Association 1996 - 1998

Vice President – Daemen College Alumni Association 1994 - 1996

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