Customer Service Electrical Engineering

MATTHEW BRINGHURST

**** * ****** **, *** ****, Austin, TX 78741 C: 512-***-**** acxy3o@r.postjobfree.com Objective: To begin an exciting new career as an electrical engineer in the energy industry Experience

Customer Service Specialist 07/2016 to Present

Tokyo Electron America Austin, TX

Gained additional experience in the electrical engineering field by ordering spare parts for many electronics and semiconductor manufacturing companies world-wide, including Intel and Samsung

Provided effective customer service throughout the world via phone and email

Handled minor logistics and technical support issues Analog Specialist 08/2015 to 05/2016

Sr. Design Project for NXP Semiconductors (Formerly Freescale) San Marcos, TX

Designed, prototyped, built, and tested a remotely transmitting voltage and current sensing node as part of a team of three electrical engineering students at Texas State University

Sensing node was designed to measure power output of solar panels and wind turbines, up to 15 kilowatts

Documented every step of the process with exhaustive paperwork, including a statement of work, functional specification, labor-cost-schedule, test plan, and intermediate and final reports

Presented and justified the design to faculty and NXP representatives, in intermediate and final design reviews

Solved real world problems such as floating grounds, ground loops, voltage regulation, current conditioning, analog to digital conversion, data correction, budget/time restraints, and more

Won 2nd place for best project on Senior Design Day Maintenance Technician, Washroom Operator 05/2013 to 05/2015 Pentagon Technologies Austin, TX

Gained foundational experience in the electrical engineering field by cleaning semiconductor manufacturing equipment and maintaining the equipment used to do so

Learned cleanroom best practices and the safe handling of dangerous chemicals, such as hydrofluoric acid

Maintained normal operations of the entire facility, including cleanroom, acid baths, wash/dry stations, sand blasters, TWAS chamber, air filters, lights, motors, pumps, water lines, etc.

Fixed anything and everything that broke, usually under extreme pressure and time constraints

Special projects including installation of a new ammonia station and its' associated electronics Usher 11/2011 to 04/2013

Cinemark Austin, TX

Cleaned auditoriums, maintained cleanliness of building, greeted customers, provided directions Customer Service Representative 01/2009 to 07/2011 University of Texas Physicians Austin, TX

Assisted patients over the phone with appointments, refill requests, general inquiries, etc. Volunteer, Missionary 03/2008 to 10/2008

Religious Organization Long Beach, CA

At least 2 hours a week of traditional community service

Learned Spanish in 9 weeks, then taught and street-contacted solely in that language

Developed valuable people skills; learned to be assertive and take initiative

Learned to work as a team on a tight schedule with infrequent oversight

Regularly delivered up to 30 minute long religious presentations to large crowds with no advanced notice Education

Bachelor of Science: Electrical Engineering 05/2016 Texas State University San Marcos, TX, USA

Minor in Applied Mathematics

Skills

Microsoft Word, PowerPoint, Excel, Project, C++, Python, Verilog, Eclipse, Microwind, Multisim, LTSpice, Spanish

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