Brian Gaines

**** **** *** ***#***

Hyattsville, Maryland 20782

Phone: 240-***-****

240-***-****

Email: acxy1x@r.postjobfree.com

Brian Gaines

**** **** *** #***

Hyattsville, MD 20782

Phone: 240-***-****

202-***-****

Email: acxy1x@r.postjobfree.com

EDUCATION

Theodore Roosevelt High School

Washington, DC 20011

Wilberforce University

Xenia, Ohio 45384

AWARDS

Amtrak Certificate of Appreciation (2015)

EMPLOYMENT

MetroRail: (March 3, 2016-Present)

Position: Platform monitor

Responsibilities: Assistance with customers in riding the Metrorail system, assisting station manager in crowd control and customer service representative

Amtrak: (June 22, 2015- November 20, 2015)

One High Speed Way, Wilmington, DE 19801

Position: OBS (ON BOARD SERVICE TECHNICIAN)

Responsibilities: Being an OBS waiter, OBS LEAD SERVER, OBS SLEEPER CAR TECHNICIAN, OBS FOOD SERVICE TECHNICIAN, OBS CHEF

MetroBus: (August 7,1988-September 1, 2015)

600 Fifth Street NW Washington, DC 20001

Position: Station Manager

Responsibilities: Assisting customers to ride the MetroRail system, assisting customers purchase MetroRail fares, and reporting any unsafe conditions to the proper departments.

US Army: (January 3, 1983- July 10,1988)

Fort Belvoir Alexandria Virginia 20984

Position: Radio Teletype Operator

Responsibilities: The set-up of radio teletype equipment, delivery of messages to commanding officer, guard duty, other duties as ordered

SKILLS

Qualified to perform First Aid, NSC CPR, AED

Exceptional customer service skills

RWP Level I/Level II Qualified employee

Qualified MetroRail Train Operator

OBS CHEF (AMTRAK)

OBS FOOD TECHNICIAN (AMTRAK)