Engineer Microsoft Office

M. Wasil

Microsoft Certified Systems Engineer (MCSE)

* ****** ****, ***. *, Old Bridge, NJ 08857

732-***-****, *****@****.***

Systems Engineer /IT HelpDesk

Dynamic, analytical, motivated and experienced IT professional with years of experience in Windows Servers, troubleshooting, installation and maintenance of software/hardware, and IT administration.

Seeking a Systems Engineer/IT HelpDesk role where I can challenge my knowledge and experience in analytical, technical, and troubleshooting skills to help improve company's efficiency and profitability.

Technical proficiencies: Windows Server 2003–2008 R2, Windows 95 – 8.1, Office Pro Plus 2013

Areas of Strength

Windows Desktop & Server Operating Systems

IT Maintenance/Troubleshooting

Windows Server Infrastructure

MS Office Suite including Outlook & Lync/Skype

Desktop & Server hardware

Certifications

Microsoft Certified Systems Engineer (MCSE)

Microsoft Certified Professional (MCP)

Professional Experience

Cellairis

Manager Nov. 2014 – Present

Manage multiple locations in central jersey area

Sales of all mobile device accessories

Direct client interaction

Smartphone and tablet technical repairs

Track and maintain inventory

Train new hires and manage their schedules

UIB (United International Business)

IT Administrator / Data Supervisor May 2008 – Oct. 2014

MIS (Managed Information Systems) department

IT HelpDesk support

Remote support for all client locations

Computers and network support in the field

Troubleshooting and maintenance of computer software and hardware including desktops, laptops, servers, network printers, and computer networks.

Lead and manage teams for inventory supervision nationwide

Technical Skills

Systems/Network: Domain Controllers, Terminal Servers, VPN, File Servers

Virtualization: VMware Workstation 10, VMware Fusion, VMWare Player 6, VirtualBox, Microsoft Virtual PC

Operating Systems: Windows Server 2000 – 2008 R2, Windows 8.1, 8, 7, Vista, XP Pro, 98, 95, Mac OS X

Software: Microsoft Office 1997 – 2013, Remote Desktop, LogMeIn, TeamViewer, GoToMyPc

Hardware: Desktops, Workstations, Servers, Laptops, Hubs, Switches, MacBooks, Smartphones, Tablets.

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