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Customer Service Medical

Location:
Olathe, KS
Salary:
open
Posted:
December 18, 2016

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Resume:

KAILAH SCHIELE MEDICAL BILLING &

CODING SPECIALIST

**** ****** **. *** * Kansas City, MO 64128 ■ 816-***-**** ■ K acxxup@r.postjobfree.com SUMMARY OF QUALIFICATIONS

Proficient in Medical Insurance Billing, Medical Terminology, Medical Coding, and Medical Transcription

Proven experience multitasking while meeting quality standards for services

Dedicated to established protocols for client confidentiality

Extensive experience providing quality client/customer care in fast-paced, service environments EDUCATION

Medical Insurance Billing and Coding Diploma Program Everest College – Kansas City, MO Graduation:

02/2016

CORE COMPETENCIES

Exceptional knowledge of Medical Terminology,

Anatomy, Physiology, Pathology, Keyboarding &

Insurance Coding

Medical Office Administrative Duties

Medicaid, Medicare, Private Insurance

Healthcare Practice Management Software

Procedural Coding of Cardiovascular & Lymphatic

Systems

Procedural Coding of Genitourinary System

Procedural Coding of Integumentary & Endocrine

Systems

Procedural Coding of Musculoskeletal System

Med Certified

Procedural Coding of Respiratory and GI Systems

Procedural Coding of Sensory & Nervous Systems

CollaborateMD Practice Management Software Certified

Medisoft & Claimgear Certified

MS Office (Word, Excel, PowerPoint, etc.)

Knowledge of Manual Claims (1500 CMS form) &

Electronic Claim Submission

Claim Entry & Payment Posting (EOB)

Patient Registrar & Customer Service

Staff Training

HIPAA & OSHA Trained; CPR Certified

PROFESSIONAL EXPERIENCE

Medical Insurance Billing & Coding Externship

Chira Chiropratic & Wellness Center – Raytown, MO 12/2015 – 02/2016

Trained in all billing and coding procedures for busy chiropractic practice

Handled patient scheduling and telephone communications efficiently and accurately

Ensured patient files and records were managed and maintained at all times Collection Coordinator

Integrity Solutions Services, Inc. – Leawood, KS 08/2014 – 03/2015

Provided bill collection services for clients and provided payment plan solutions for debtors

Met and exceeded collection expectations while handling collection activities with professionalism

Performed accurate data entry at all times

Crew Trainer

McDonald’s – Kansas City, MO 10/2012 – 02/2014

Coached and taught crew members all procedures and responsibilities of franchise location

Achieved expert knowledge of all station procedures and served as a role-model for crew members

Promoted teamwork and compliance with standards while delivering excellent customer service Patient Services/Nursing/Mental Tech

Rainbow Mental Health – Kansas City, MO 06/2010 – 06/2012

Served as patient advocate with an emphasis on consumer-service satisfaction

Facilitated patients’ transition from treatment to daily life and assisted with all necessary arrangements

Provided an outlet for patient concerns and needs while maintaining patient confidentiality Customer Service/Cashier

Sears – Kansas City, MO 08/2007 – 04/2009

Delivered excellent customer experienced by providing prompt, friendly, confident service at all times

Managed inventory and merchandise displays to maintain a safe, inviting sales floor

Ensured accurate balancing of cash drawers upon close of business



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