Quality Engineer Project

Jibu Thomas Kottayil

McKinney, Texas - *****.

Contact No: 1-469-***-****/469-***-****

E-mail: ************@*******.***

Objective

I look forward to a position as a SR.QUALITY ENGINEER.I had a total of 10+ years’ experience as a quality engineer in various manufacturing environment. I intend to obtain a workplace, which can provide me with an opportunity to expand into new horizons and carve a niche for self in today’s competitive world, by working in a challenging and responsible position, which can effectively utilize my skills and help me gain expertise and exposure. It should provide a conducive milieu whereby my ideas, vision and energy can be fully explored and acknowledged.

Education

Bachelor of Electronics Engineering, Bangalore University, India, WORK EXPERIENCE:

- Quality Engineer, SAF-HOLLAND INC- an ISO/TS16949 certified COMPANY (Apr2010 to July2016)

(manufacturing of Truck Fifth Wheel)

Responsibilities include and not limited to:

• Customer Complaint Handling.

• Supplier contact team leader (SQE).

• Supplier performance evaluation.

• Performed part-to-print sample evaluation and other specific tests performed as a part of supplier PPAP evaluation.

• Gage R&R,Process Capability evaluation,Process Control Plan and PFMEA studies.

• Engaged in the supplier performance evaluation and audited different suppliers to enhance and improve supplier quality.

• Monitoring supplier corrective actions and their closure.

• Responsible for Supplier PPAP evaluation, customer PPAP submission and Engineering Change Notification process.

• Responsible for evaluation of factory quality matrices performance (KPV’s) and reporting to the top management.

• Responsible for evaluation of reject and corresponding corrective actions.

• Part quality evaluation and release of the supplied parts in SAP.

• Coordinator for internal audit activities and served as main auditee for the TS16949 yearly audits.

• Coordinator for internal and external calibration systems.

• Selected for Leadership Development Program training commencing from Apr’16.

-Customer Technical Support Center Quality Engineer,LINEAGE POWER/TYCO Electronics Power Systems- an ISO/TL9000 certified company (Apr2008 – Aug2008) (manufacturing of Different power solution for buildings, box and boards)

Responsibilities include:

• Primary customer contact for all complaints and engineering change notifications.

• Researching and reporting of complaint trends to the team and management.

• Review of quality reports (8D) for all customer complaints from different factory locations.

• Update CTSC database with relevant complaint information/actions and evaluation on effectiveness.

• Review and maintain customer response time within the target.

• Chair-person for all customer complaint meetings within the organization and during customer discussions.

• Familiar with different complaint analysis techniques - 5Why, PDCA, DMAIC, 8D, etc...

- Quality Engineer, TT Electronics/AB AUTOMOTIVE INC-an ISO/TS16949 certified company

(manufacturing of automotive climate control units) (Aug2006 –Aug2007) My key responsibility involves:

• Serves as main customer point of contact for the factory for all automotive customers.

• Liasing and dealing with customers in case of any plant and warranty claims.

• Preparing documentations like complete PPAP, FMEA in case of any change in the existing product specifications.

• Preparing necessary quality documentations / reports in case of claims and update customer database like Covisint, GM Supply Power Systems, Problem Resolution Reporting, etc.

• Heading the quality team for continuous in house improvements.

• Reporting factory quality performance to the top management.

• Involved in the 5S improvement activities within the product line.

• Headed the team in the containment activities at customer site.

• Supplier contact team leader (SQE).

• Engaged in the supplier performance evaluation and audited different suppliers to enhance and improve supplier quality.

• Co-ordinator for in house layered audit activities and reporting the monthly performance to the requested customers.

• Leading the team for process risk evaluation.

- Quality Engineer, EPCOS-TDK Inc-an ISO/TS16949 certified company (Dec2000 –Jan2006)

(manufacturing of basic electronic parts and components) I successfully performed the following job activities as part of my responsibilities.

• Supervised in-process, Q-outgoing Quality Control and process & product audits.

• Resolved quality and delivery issues during production and customer complaints.

• Lead the team in achieving company goals and objectives.

• Prepared work procedures for QA activities within the product group.

• Generated quality reports.

• Made operational decisions in QA daily function.

• Performed approval of new specifications according to procedures.

• Monitored freeze, rework and scrap of concerned parts during quality issues.

• Supported the production group in Quality system certification.

• Performed evaluations and appraisal of the subordinates according to the performance

• Assisted in recruitment of new staff for QA.

• Coordinated with Q-team meetings to perform root-cause analysis, corrective and preventive actions.

• Gained significant experience in Quality Systems/Regulations like ISO, QS9000, VDA, ISO / TS 16949.

My significant accomplishments and specialized training on the job include: Six Sigma Black Belt

a. Helped management in identifying key opportunities for improvement within the organization and helped achieve success using the analytical tools like Minitab, I-Graphics, etc. b. Successfully handled and completed one black belt project on “Reduction of Raw Material used in production” and helped the company save a total of Euro 135,000/- beginning from April, 2003. c. Active as a Green Belt Trainer for other colleagues in the company. Responsibilities as a trainer included preparing the study material, training the personnel; lead them to project completion thereby providing the company with further cost savings/gains. Have successfully trained 22 Green Belts and led them through to project completion. The cost savings for each project on average was about Euro 20,000/

d. Successfully completed two projects with a total saving of 284K Euro / year in accordance with Six Sigma Methodologies and in which initial project was verified, approved and certified by ASQ. Master Driver for Zero Defect Quality Offensive Program EPCOS initiated the zero defect program in July 2004. The main objectives of which were to reduce the customer claims/complaints by one tenth of the erstwhile existing number; to reduce the scrap rate by half and then finally improve the delivery performance of finished products to customer. SAP User for Quality Management Department

• Being a User for SAP, I had extensive training on applying the SAP system in line with our Company’s Business Scenarios/Process with regards to Q-management.

• Training particulars include: QM Master Data, QM Notifications, Codes GR Inspection with Inspection Plan, Codes GR Inspection without Inspection Plan, Codes for Non-Conformity Noticed, Codes for Quarantine inspection, Goods receipt error message transaction codes, Non- Conformity Notifications Processed in QM, Rejection to production transaction codes, Returns processing transaction codes, Compliance inspection, Return to Production, Over-aging of products/ materials, Certificate and special processing to the customer, Incoming inspection without inspection plan, Incoming inspection with inspection plan.

- PROJECT ENGINEER, TYCO SECURITY SYSTEMS (Nov1997 – Nov2000)

(installation of fire alarm and security systems)

-Perform general design duties as assigned by Supervisor/Manager

-Participation in the review of field and problem job reports.

-Assess cost implications of design changes or new designs, informing projected costs to the Project Manager.

-Develop and maintain accurate and current documentation of engineering assignments and other technical files.

-Participate in liaison with clients /consultants, where applicable in conjunction with Project Line Management.

-Maintain accurate accounting of jobs progress and reporting to the Project Manager and supervising a sub-contractor team (depending upon the project).

-Planning and coordination of project tasks

COURSES/TRAINING ATTENDED:

Six Sigma Black Belt

ü 5S Housekeeping, Factory Work Safety, Chemical Handling ü Product Liability

ü Measurement System Analysis

ü QS-9000/VDA 6.1

ü Failure Mode & Effective Analysis

ü PPAP/ APQP + Process Release Control

ü ISO/TS 16949

ü Design OF Experiments (DOE)

ü Statistical process Control

ü Cost Of Poor Quality

ü SAP Quality Management MODULE

ü Internal Quality Auditor

ACADEMIC Project:

Optical Fibre Communication Project

1 ) The project was performed at Bangalore University, with assistance from HOBSONS SCIENTIFIC, U.K., as a part of course requirement for the undergraduate degree. 2 ) A transmitter section and receiver section was devised. 3 )The project performed and documented a detailed study of the various communication techniques used in Optical Communications today, made a comparative study, gave an overview and functionally proved the transmitter and receiver in detail. Personal details / Interests:

I am a U.S Permanent Resident (Green Card Holder) authorized to work in the United States.

Contact this candidate