IT CCTV ACS TMS PABAX Electronics

MUHAMMAD BILAL

Nationality: Pakistani

Cell No: 057*******

Email: *****.******@*******.***

Date of Birth : 30-07-1984

Iqama Status: Transferrable

Skype: shamsibilal85

To attain a challenging position in a reputable and progressive organization, that provides an opportunity for professional growth and where my qualification and experience are appreciated through demanding responsibilities.

Btech (Telecom) from Indus Institute of Technology - 2013

DAE (Electronics) from Aligarh Institute of Technology - 2006

S.S.C. from St. Johns High School – 2001

Optical Fibre Transmission System & Cable Splicing from Telecom Foundation

Advance course of Fibre Transmission, GPON/FTTH from Telecom Foundation

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FN Enterprises: (April 2014 till August 2016 )

Worked as Customers Services Manager in FN Enterprises. The scope of my work covered the Project Management and Services Supervision. There, I carried out the following responsibilites.

Managed various projects of Fibre Cable laying in different areas for Pakistan Tele Communication Limited.

Managed various projects of Access Control System CCTV cameras, IP cameras, DVRs, NVRs for various Commercial Companies, Banks, Hotels, Airports

Managed various projects of Under Vehicle Cameras, Road Blockers, Automatic Barriers & Long Range Readers for various Hotels and Airports

Allocation of the service personnel for resolving the customers complains

Reviewing of the Customer services reports after handling the customers complains by the service personnel

Gauging the customer satisfaction by frequently visting the key accounts

Limton Group of Companies : (Jan 2013 to March 2014 )

Worked as Installation & Execution Engineer in Limton, where I carried the following responsibilities

Installation of Access Control System

Installation of Time Management System.

Installation of Car Parking System

Providing Technical Support to Customer..

Installation and troubleshooting of Middleware of Hardware

Mansha Brothers: (May, 2005 to May, 2011)

Worked as Service Engineer & IT Supervisor in Mansha Brothers (Distributor of Panasonic systems and accessories), where I carried out the following responsibilities.

Networking of Computers in a Local Area Network

Installation & Troubleshooting of Panasonic systems such as PABX, Fax machines and Projectors.

Installation of CCTV cameras and IP cameras and connecting them with the Monitoring station.

Establishing the Video / Audio conferencing setup at Clients premises..

Providing after-sales support and services for the components under warranty and as per customer complaints.

Sales and marketing of software and hardware of Voice recording and data recordings, IP Cameras and Projectors.

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