IT Professional

Resume

Rashid Muzakkir

Mobile: 050*******

Email: *.********@*****.***

JOB OBJECTIVE:

Creative and energetic System Engineer/Network Engineer with broad-based experience in hardware and software installations, configurations and maintenance. Proven ability to successfully analyze an organization's critical support requirements, identifies deficiencies and opportunities, and develops solutions for increasing reliability and improving productivity.

EDUCATIONAL QUALIFICATION:

Master of computer application (M.C.A) Osmania University, India.

CERTIFICATIONS :

CCNA – Cisco Certified Network Associate

CCNP – Cisco Certified Network Professional (Routing & switching)

MCITP - Microsoft Certified IT Professional

COMPUTER SKILLS :

Windows Server : 2003, 2008, R2 & 2012 R2.

Operating systems : Windows xp/vista/7/8/10, Windows NT/2000-2008

Application : MSOFFICE (WORD, EXCEL, POWERPOINT) Team viewer.

Network : DSL modems, CISCO Routers & Switches.

Hardware : HP, IBM & DELL Compatible, PCs and Servers.

Policy Implementation : Active directory, Group Policies, ISA Policies,

EXPERIENCE SUMMARY:

Knowledgeable personality and skilled professional having nearly 5 years of experience.

Worked with Mena Company for Education Development (Saudi Arabia, Riyadh) as

IT Coordinator from 1st Jan 2014 to 31st May 2015

Worked with Spanitel Information Technologies as a permanent employee from 21st Aug 2009 to June 2012

Worked as a contract employee for Infinity Solutions Bengaluru form 5th Sep 2009 to 15th Dec 2011

Worked as a contract employee for Wipro Technologies Hyderabad from 10th Jan 2011 to 25th March 2012

Job title : IT Coordinator

Company : Mena Company for Educational Devlopment (Saudia Arabia, Riyadh)

Deployment Team Member (Deployment to windows7)

CORE COMPETENCY

Good Knowledge of Routing Protocols RIP, OSPF, EIGRP & BGP.

Manage and monitor all installed systems and infrastructure.

Install, configure, test and maintain operating systems, application software and system management tools.

Proactively ensure the highest levels of systems and infrastructure availability.

Monitor and test application performance for potential bottlenecks, identify possible solutions and work with developers to implement those fixes.

Maintain security, backup, and redundancy strategies.

Liaise with vendors and other IT personnel for problem resolution.

Designing network for new clients and connectivity to the customers across the Organisation.

Installation and Configuring Active Directory and Troubleshooting ADS problems.

Installing and Maintaining DHCP Server.

Configuring reservations for important resources in DHCP

Creating Different type of Backups.

Configuring the router using different WAN Protocols like HDLC & PPP.

Analyzing Local Area Networks (LAN) requirements.

Designing Network Layouts / Topologies and selecting required Hardware.

Monitor and make the needful changes in configurations in order to enhance the network parameters such as bandwidth, response time, high reliability & availability.

Upgrade Cisco Routers, Switches IOS Using TFTP protocol.

Strong knowledge in IP troubleshooting skills including TCP/IP, NAT, DHCP & DNS.

Job title : System Support

Company : Spanitel technologies Banglore, India

Deployment Team Member (Deployment to windows7)

CORE COMPETENCY

Creating backup of all the data for the user, check and verify with user before deploying the system, and also made a note of additional application which were used according to the department other than company standards.

Deployment of systems from operating system win XP to WINDOWS 7, through LAN using DHCP protocol

Installation of applications according to the required department.

Installation of printers as well, troubleshooting desktop issues.

Installed and configured hard drives, replace LCD’s, memory and video cards, power supplies, processor, motherboards, custom build computers, Port Hubs, where required .

Implemented data recovery/transfers and operating system upgrades (Win XP/Vista/7)

Installation of applications for design, electrical, Mechanical ….as per company standards

After complete installation verify user data, Email backup etc.

Crosscheck with the user, by giving him complete user satisfaction.

Installing of Operating systems Windows Windows7, Windows XP, and Vista. Etc.

Manage Network and local printer, Kip Machine (2750/7100)

Trouble Shoot and installing of software and application,

Maintain the LAN & WAN Network.

Designing network for new clients and connectivity to the customers across the Organisation.

Installing and Maintaining 2003 & 2008 Server.

Installation and Configuring Active Directory and Troubleshooting ADS problems.

Installing and Maintaining DHCP Server.

Creating Different type of Backups.

Configuring the router using different WAN Protocols like HDLC & PPP.

Analyzing Local Area Networks (LAN) requirements.

Designing Network Layouts / Topologies and selecting required Hardware.

Monitor and make the needful changes in configurations in order to enhance the network parameters such as bandwidth, response time, high reliability & availability.

Upgrade Cisco Routers, Switches IOS Using TFTP protocol.

Configuring and maintaining 1700 & 2800 series Routers by using Routing protocols RIP

Job title : System Support

Company : Infinity Solutions Bangalore (contract employee)

CORE COMPETENCY

Maintaining, troubleshooting, and repairing desktop computers, laptop/notebook computers, printers, peripheral hardware and software.

Configuring and installing operating systems, desktop applications, and network software.

Providing user support and problem resolution for desktop computers, network access, E-mail, Web, and server based applications.

Testing and evaluating hardware and software to determine efficiency, reliability, and compatibility with existing systems.

Providing technical input to policies/procedures for installation, use, and maintenance of computers, networks, and peripherals.

Recommending hardware and software for purchase.

Operating, maintaining, and troubleshooting network server hardware, operating systems, and application software.

Installation of plotters (like KIP Machines), Heavy duty printers etc…

Maintaining the track record of the domain users and follow up with the regular task and ticket.

Familiar with the installation process of construction and architect application (Like AutoCAD, 3Dmax, Photoshop, ETC…)

Installing and configuring Windows Server 2003/2008.

Installing and configuring Microsoft Internet Security Acceleration Server.

Configure and install Backup Server and Backup Utilities.

Job title : Desktop Support

Company : wipro technologies Hyderabad (contract employee)

CORE COMPETENCY

Serviced, built and maintained all HP and compatible PC hardware & software (Compaq, DELL, HP, and IBM.)

Substantially increased security and performance of systems by initiating installation of new anti-virus software and critical operating system updates.

Quickly diagnosed causes of systems failures and malfunctions to ensure highest operation efficiencies, reliability, and quality performance standards.

Responded immediately to emergency situations with sensitivity to deadlines and customer /user needs.

Install, configure and upgrade windows operating systems, office packages and other software’s on desktop and servers.

Installation of all types of windows application and software.

Installed and configured HP Printers (USB, LPT, and network), fax machine, scanners and projectors.

Planning preventative maintenance schedules.

Managed routine weekly backup/recovery procedures via Symantec Backup Exec. Updated and maintained backup/restore documentations and procedures.

Personal Information:

Nationality : Indian

Passport Number : M5113082

Date of Birth : 24 july 1985

Marital Status : Married

Availability : Immediate

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