Pamela Selinas

Customer Service Rep

Austin, TX *8745

acxxmt@r.postjobfree.com - 915-***-****

Dedicated Medical Assistant with a wide variety of customer service skills along with front office skills motivated to

maintain customer satisfaction and contribute to company success. Authorized to work in the US for any employer

WORK EXPERIENCE

Goodwill Excel Center

Goodwill Industries of Central Texas - Austin, TX - October 2015 to October 2016 Early Learning Teacher /Instructor. Helped and assisted on opening full time day care called The Exploration Center. Helped obtain license and permits,along with normal everyday childcare duties,,lesson plans,daily schedule,,assisting Excel Students with parenting and life advice,offering resources when needed,,addressing children's needs and developmentall delays,or progressions and assisting parents with tools necessary to be grear parents,and achieve their goals as students. Customer Service Rep

Dish Network - El Paso, TX - February 2012 to January 2013 Managed quality communication, customer support and product representation for each client. Front Desk Administrator

The Doctors In - El Paso, TX - January 2010 to January 2012 Handled incoming/outgoing calls from patients.Verify Insurances from patients.Discharging patients, receiving patients, scheduling appointment. Patient Assesment/History. Process payments from patients (credit cards, checks, cash) Provide great customer service for all incoming patients.Assist in filing, charting, data entry for new

patients. Performed other duties assigned by supervisor. Facilitator/Lead Instructor

Flying Colors Learning Center - El Paso, TX - August 2005 to November 2008 Instruction of 15+ 2-3 year olds. Adherence to and completion of lesson plans. Front office duties. Owner/Licensed

State of Texas - El Paso, TX - April 2003 to April 2005 Cuddles and Care Learning Center El Paso, Texas

Responsible for 12+ children aged 2-9 years old. Creating activities, lesson plans, cooking meals. Completion of various

forms for State and parents.

Facilitator/Lead Instructor

La Petite Academy - Austin, TX - January 2000 to March 2003 Instruction of 15+ 3 year olds. Adherence to and completion of lesson plans. Completion of weekly progress reports.

EDUCATION

Diploma in Medical Assistant

Career Centers of Texas - El Paso, TX

2009

GED in General Studies

American Institute For Learning - Austin, TX

1998

CERTIFICATIONS

Registered Medical Assistant (RMA)

ADDITIONAL INFORMATION

Skill Highlights

Clinical Clerical

Vital Signs Buisness Communications

Venipuncture Keyboarding

Blood Glucose Computer Applications

Lab Procedures Professionalism

E.K.G.'s Customer Service

Injections Book Keeping

CPR Certified Billing

Medisoft