Customer Service Data Entry

Professional Summary

Seeking the opportunity to be apart of a professional team that inspires good work ethic, positive motivation, employee contentment and an opportunity for growth.

Areas of Expertise

Medical Terminology

Vitals Signs

Phlebotomy

Specimen Processing

Patient Records

Data Entry

Sterilize Equipment

MS Office: Word & Excel

Medical Office Procedures

Professional Experience

Richards & Richards--Nashville, TN 06/2016--Present

Records Center/Scanning Clerk

Prep, scan, index, and quality check documents received from clients.

Type, data entry

Utilize computer and internet, use Scanner and copier to complete work assignments.

Waste Management-Nashville, TN 12/2011 Present

Clerical/office

Utilize data entry skills and navigate company software to perform daily duties

Experience using Microsoft word, excel, spreadsheets, outlook, and internet

Typing

Perform clerical and customer service duties such as answering phones, assisting customers with needed information, file and process paperwork, create new files when necessary

Generate tickets for construction loads brought into landfill, randomly inspect loads to make sure loads being dumped are acceptable

Sport Service-Nashville, TN 01/2012 06/2012

Customer Service

Prepare and serve food during home games and city functions

Clean and sterilize food prep areas in accordance to OSHA codes

Provide customer service to guest during games and city functions

Plasma Biological Services-Nashville, TN 03/2009 01/2011

Donor Processor

Gathered donor medical histories by conducting donor screening to determine initial suitability of donor to undergo plasmapheresis through verification of accumulated data

Conducted pre-donation medical screening in accordance with established guidelines

Determined HCT and Protein via finger stick using a refractormeter

Provided appropriate feedback to ineligible donor candidates

Ensures all donor medical information is complete and accurate prior to donation.

Communicated relevant donor medical information to Physician Substitute, who conducts full screening on new donors

Established and maintains permanent donor files in an organized and efficient manner.

Performed general administrative duties, including greeting donors in a friendly manner, answering phones, and assisting center management as needed.

Education

National College of Business & Technology-Madison, TN 01/2006 08/2008

Associates of Applied Science in Medical Assistant

Business Administration, Minor

Nashville State Community College-Nashville, TN 06/2003 05/2005

Pre-Nursing Program

Reference Upon Request

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