Engineer Support

CURRICULUM VITAE

Morbiya sachin c

Email:-*************@*****.***

Phone:-760*******

Address:-Gr Floor. Ploat-144/145,

Ganganagar H.soc-1,

Singanpor Road,

Surat-395004

(Gujarat)

Objective:-

To apply my knowledge and skills effectively towards the goals of organization and grow in organization, which give me opportunities and consistent growth to my career.

Current Position:-

In Aforserve.com Ltd. at Surat, System Engg.cum Application Support Engineer in BPCL Petroleum to give support & training regarding Application software and Automation and Hardware.

Work Experience:-

Company

Designation

Start Date

End Date

Aforserve.com.Ltd

System Engineer

1st April 2016

Till now

3I infotech Ltd.

Junior Associate

2nd Feb 2015

30th March 2016

Hcl infosystem Ltd.

Customer Support Engg

23th Dec 2013

30th Oct 2014

Technical Skills:-

Identifies, diagnoses, and resolves Level One problems for users of the mainframe, personal Computer software and hardware, Internet and new computer technology.

Provides one-on-one end-user problem resolution over the phone for user approved Personal Computer (PC) software.

Delivers, tags, sets up and assists in the configuration of end-user PC desktop hardware, software and peripherals.

Diagnoses and resolves end-user network or local printer problems, PC hardware problems and mainframe, e-mail, Internet, WLAN and local-area network access problems.

Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements

Able to provide a full range of support and client relationship services ranging from first through to third line support and customer on-site visits.

Able to work independently and within a team-spirited environment.

Attention to details with a desire to create high quality products.

Strong presentation skills.

Good knowledge and understanding of the network infrastructure and protocols such as TCP/IP, HTTP,etc.,

Desktop (PCs, Laptops and Peripherals) hands-on experience for both hardware and software.

Helps install local area network cabling systems and equipment such as network interface cards, hubs and switches.

Groups customers by keywords for profiling, sales and marketing campaigns, training.

Supports multi-message campings via e-mail, mail etc.

CO-ordination with Team Leader for site technical issues.

Job Responsibilities:-

Managing user accounts and giving share & security level permissions.

Responsible to install, set up, maintain network and also configure the peripherals, cabling and equipments accordingly as per the requirement.

Responsible for maintaining the company strategy like designing, implementing and maintenance of enterprise Automation components.

Responsible to monitor whether all the components are available for successful communication.

Responsible for maintaining the Backup network, hardware, software, files on a regular basis accordingly as per the company policies.

Timely analyze whether any repairs or replacements is needed.

Managing data base of server & creating new users accounts.

Responsible for troubleshoot Microsoft windows issues.

Responsible for configuring & troubleshooting Microsoft outlook accounts.

Responsible for creating new Microsoft outlook accounts for new users.

Responsible for the installation of operating system windows XP,7,8.

Responsible for the installation of software’s like antivirus, MS-office, adobe & acrobat reader etc.

Responsible for maintaining the network & troubleshooting the network related issues.

Responsible for maintaining & troubleshooting network printers.

Responsible for troubleshooting Internet issues.

basic knowledge of c and c++

Strength :-

Good interpersonal skills, I work well with all kind of people.

Creative planning & organizing skills.

Generosity, truthfulness, team work with full enthusiasm.

Ready to face new challenges any time.

Academic Profile:-

Qualification

Board / University

Institution

Year of Passing

CGPA/ Percentage

B.TECH(ECE)

R.T.U

Arya College of Engineering and Research Center, Jaipur, (Rajasthan)

2013

64.65%

Diploma

(ECE)

T.E.B

C. U. Shah Technical Institute Of Diploma Studies, Wadhwan City, (Gujarat)

2010

65%

S.S.C (10th)

G.S.E.B

SMT M. T. Doshi Sarvajanik High School,(Gujarat)

2006

60.14%

Projects:-

Mega Project on “Zig-bee based assistant for airline” under Prof. Vikram Sharma, Lecturer, Department of ECE, Arya College of Engineering and Research Center, Jaipur .

Mini Project On Laser Based Voice Transmission and Receiver under Prof. Vikram Sharma, Lecturer, Department of ECE, Arya College of Engineering and Research Center, Jaipur.

Mega Project on “Laser Based Voice Transmission and Receiver” under Prof. Suresh Madhar, Lecturer, Department of ECE, C. U. Shah Technical Institute Of Diploma Studies, Wadhwan City.

Personal Detail:-

Name:-Morbiya Sachin c.

Date of Birth :-16th Feb 1991

Gende :- Male

Marital Statu :-Married

Nationalit :-Indian

Language Know :-English, Hindi, Gujarati

Declaration:-

I hoped I have expressed myself in clear and convincing perspective. Looking forward for a fruitful discussion and thanking you in anticipation.

Morbiya Sachin c.

Contact this candidate