Customer Service Data Entry
Resume:
Michelle Smith
Waterloo, IA ***03
**********@*****.***
Objective
Seeking a challenging, detail-oriented, full-time position.
Experience
Security Officer
Securitas Security Services, Waterloo, IA
January 2014 - Present
Perform hourly rounds of a tire plant.
Lock and secure all doors and areas of the client property.
Take daily inventory of trailers and vehicles on site.
Check all fire extinguishers in warehouse for wear.
Log hourly all activity observed on the grounds.
Security Officer
Allied Barton Security Services, Cedar Falls, IA
April 2012 – October 2012
Securitas Security Services, Cedar Falls, IA
April 2010 – April 2012
Checked inbound and outbound trucks going through a large distribution center
Operated a two-way radio
Resolved any issues with paperwork or seal discrepancies
Data Entry
Operating and monitoring the lot for any suspicious activity
Customer Service Technical Specialist
Pitney Bowes Management Services, Waverly, IA
August 2006 - December 2009
Data Entry - typed 60+ wpm
Operated a document scanner
Sorted and searched through insurance documents to solve imaging issues
Performed quality control on imaging processes to insure that the highest standards were met
Opened and sorted insurance applications
Customer Service Technical Specialist
Talent Tree Crystal Temp Services, Waverly, IA
May 2006 - August 2006
Imaged microfiche onto the company system
Sorted and filed microfiche according to number
Filed and sorted documents to prepare for scanning and processing
Close attention to detail ensured the proper documents were imaged to the proper place and retained great quality
Data Entry Specialist
City & National Employment, Waterloo, IA
March 2005 - April 2006
Data Entry
Prepared multiple mailing to be sent out, including use of a postage meter
Calling companies to update client information.
Customer Service Associate
Hollywood Video, Waterloo, IA
August 2003-April 2005
Customer Service
Opened and closed a retail video store
Cash Handling
Restocking shelves with movies, food and memorabilia
Education
Kaplan University, Cedar Falls, IA
A.S. in Computer Information Systems / Web Development/Computer Networking
Computer Skills
Proficient with Microsoft Word, Excel, Internet, installing software/hardware, HTML, Web graphics,
References Available Upon Request
Contact this candidate