Customer Service Manager
Resume:
FADAKA .O. AUGUSTUS
Sungai Besi, 57100, Kuala Lumpur, Malaysia
Call : +601*-*******
Email : acxx6i@r.postjobfree.com
Summary
An individual who is skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communications skills to meet client and company needs.
Strong people skill to develop networking
Fast Learner and able to work with minimal supervision
Proper phone etiquette, articulate and well-spoken
Meticulous attention to detail
Professional and mature
Strong problem solver and works well under pressure
Customer Service-orientated
Experiences
EDO Development and Property Authority 2008 to 2011
Ministry of Land, Housing and Survey
Assistant Executive Officer
Reporting to : General Manager
Maintained and coordinated General Manager’s day-to-day meeting and travel schedules
Provided logistical support to visiting executives in coordination with other Executives and their assistants
Developed and provided ongoing tracking to division-wide customer complaints for annual government audits
Handled and distributed all incoming and outgoing mail
Managed desktop publishing, proposal and memo typing.
Open, read and wrote replies to routine letters
Education
Institute Optopreneur (KUALA LUMPUR, MALAYSIA) Retailing Course
(PLKM) LATIHAN KULINARY COLLEGE, Culinary Art Course, 2014
World Point Academy, Kuala Lumpur, Malaysia
English Course – L1 2012
English Course – L2 2013
Inbound Tour Operation 2013
Senior School Certificate Examination, Dec 2000
University of Benin, Benin City Nigeria, Diploma in Health Education, 2001/2002
Complete Computers & Technology Benin City, Nigeria, Diploma in Desktop Publishing, 2007
University of Benin, Benin City Nigeria, Degree in Public Administration, 2006/2007
Skills
Microsoft Words, Power point, Excel, Outlook
Language
English Fluent Written & Conversational
Interest
Travelling, Sports and Reading
Reference
Will provide upon request
Contact this candidate