Customer Service Human Resources

Cynthia M Cherry

***** ****** **., ***. *** • Belleville, MI 48111

Cellular: 501-***-**** • Email: *********@*****.***

Professional Summary:

Payroll professional with 16 years of experience, specializing in Payroll Accounting and HR.

Extensive background in payroll processing, technical experience, versatile abilities and support

skills. Providing excellent customer service both internally and externally. High level of integrity confidentiality and trust.

Skills:

Excellent knowledge of payroll best practices and processes

Solid expertise in federal and state regulations

Ability to maintain confidentiality

HRIS applications (ADP Pay Expert, ADP Workforce Now, Paychex, Paycom, Pay Systems, Paylocity and MPay3) ADP Reporting, Quick Books, Report-Smith and Enterprise

MS Office (Word, Excel, PowerPoint, Access, Outlook)

PROFESSIONAL HISTORY

Payroll and Benefits Analyst

May 2016 - Present

HoMEDICS INC., Commerce twp., MI

Manages the payroll processing and benefit administration for 275 multi-state employees

Ensures approved and authorized payroll adjustments are accurately implemented in the

payroll system (i.e. new hires, terminations, merit increases and other salary adjustments, bonuses, etc.)

Assures the proper administration, processing, and tax ability of all fixed, voluntary deductions and benefit programs including health, dental, vision insurance, GTL, AD&D, LTD, STD and 401k plans.

Directs the administration of child support orders, levies, and wage assignments in compliance with child support agencies, state agencies, and the Internal Revenue Service

Analyzes, reconciles and provides confidential consultations related to employees as well as with other entities regarding payroll benefit deductions

Key contact for internal and external audits. Assists the organization’s HQ internal auditor with payroll and benefit audits (workers’compensation, 401k, EEOC, annual financials, etc.)

Adhere to compliance guidelines of federal and state labor and tax regulations

Administers the W4, state and local tax form processing, W2 distribution, and wage announcements

Oversees accurate accruals, quarterly audits and annual carryover of company PTO balances

Performs payroll banking functions: Set-up employees for direct deposit employees for direct deposit, verify bank records on submission date and effective date of payments, notify the bank of voids, stop payments and reviewed notices from the bank regarding the inability to direct deposit to employee accounts

Develops and coordinates payroll policies and procedures with Human Resources, Accounting and division managers. Issues appropriate reports to managers, internal and external auditors

Works closely with the HR Director and the finance department to develop, document and implement standard and compliant payroll internal process controls

Manages all aspects of the 401k retirement plan administration, including payments, quarterly open enrollment, 401k loans, and QDROs. Review/approve participant transactions submitted to the TPA (payouts and rollovers)

Responsible for supporting Compliance & Reporting: Summary Plan Descriptions, 5500 IRS preparation, ERISA, and Annual 401k Nondiscrimination Testing. Assures timelines and accuracy of required filings

Downloads and archives payroll reports from the payroll system, issues stop payment request for lost checks and reissue stale dated checks

Provides support with GL changes in the payroll system

Reconciles the payroll and benefit invoices and payroll bank account

Manages final pay calculation, payment and reconciliation for terminations

Primary point of contact for all payroll and benefit related questions

payroll implementation specialist

August 2015 – February 2016

Flex-Pay Payroll Services, Winston-Salem, NC

Setup companies and their employees in Millennium (MPAY3)

Setup the companies taxes and tax rates, earnings, and deduction codes

Setup the employees taxes, pay rates, deductions including child support, levies, and garnishments

Process the company’s first payroll and train the company on the Web product if they request full access to the system.

Senior Payroll Specialist

May 2010 – July 2015

Goodwill Industries of Arkansas, Inc., Little Rock, AR

A non-profit organization that provides community-based programs for people who have disabilities

Managed the daily in house full cycle payroll processing and benefit administration for up to 850 employees locally and multi-state. In- directly supervised the HR assistants and HR generalist.

Acted as liaison with Human Resources department to ensure approved and authorized payroll adjustments are accurately implemented in the payroll system (i.e. new hires, terminations, merit increases and other salary adjustments, bonuses, etc.…)

Assured the proper administration, processing, and tax ability of all fixed, voluntary deductions and benefit programs including health, dental, vision insurance, GTL, AD&D, LTD, STD and 403B plans. Directed the administration of child support orders, levies, and wage assignments in compliance with child support agencies, state agencies, and the Internal Revenue Service

Analyzed, reconciled and provided confidential consultations related to employees as well as with other entities regarding payroll benefit deductions

Key contact internal audits. Assisted the organization’s HQ internal auditor with payroll audits (workers’ compensation, 401k, EEOC, annual financials, etc.).

Adhere to compliance guidelines of federal and state labor and tax regulations.

Helped with W4, state and local tax form processing, W2 distribution, and wage announcements.

Ensured accurate accruals, quarterly audits and annual carryover of company PTO balances.

Performs payroll banking functions: Set-up employees for direct deposit employees for direct deposit, verify bank records on submission date and effective date of payments, notify the bank of voids, stop payments and reviewed notices from the bank regarding the inability to direct deposit to employee accounts

Developed and coordinated payroll policies and procedures with Human Resources, Accounting and division managers. Issued appropriate reports to managers, internal and external auditors

Worked closely with supervisor and the finance department to develop, document and implement standard and compliant payroll internal process controls

Calculated and electronically submitted retirement contributions for the eligible employees as well as calculations of retroactive pay for payroll

Downloaded and archived payroll reports from the payroll system, issued stop payment request for lost checks and reissued stale dated checks

Managed final pay calculation, payment and reconciliation for terminations

Primary point of contact for all payroll related questions

Payroll Specialist

November 2006 – May 2009

PTI Satellite Paint, Detroit, MI

Industrial coating and metal finishing services

Restructured the company’s payroll department to achieve greater efficiency and resolved payroll and insurance issues to ensure timely and accurate payroll generation

Managed the payroll processing of weekly, bi-weekly and semi-monthly payrolls for over 2,500 employees locally and multi-state

Processed child support orders, levies, garnishments and verification of earnings. Processed and submitted billing for the 401K and voluntary deductions

Coordinated all payroll record keeping processes and identified payroll discrepancies and processed necessary corrections

Responsible for the confidential administration of employee information

Provided information and timely responses to internal and external customers regarding payroll and insurance issues

Prepared monthly reports documenting activity for retirement, insurance, and payroll accounts

Office Manager

December 2005 – September 2006

Soft Touch Painting, Detroit, MI

Managed and oversaw administrative functions to ensure all paperwork was processed efficiently and in a timely manner and supervised a six member office staff that supportedthe operational demands and business objectives

Maintained accurate records of accounts payable and receivable, and tracked subcontractor’s payments, job process and balanced all accounts

Processed and distributed payroll for 1099 and regular hourly employees, completed and submitted unemployment forms

Office Manager

April 2002 – June 2005

Excellent Property Services, LLC, Southfield, MI

Reorganized and restructured the organization’s accounting system and discovered over $5000 in billing and errors

Prepared financial documents and reported on quarterly and annual fiscal matters and processed accounts payables, receivables, and collections for 100+ accounts

Managed and administered daily payroll and human resource operations and responsible for the overall operations of all major company accounts

Staffed and supervised an office support team of three and ten member field team

EDUCATION

Bachelor of Business Administration in Finance, Strayer University – December 2015

Diploma, Computerized Accounting, Dorsey Business School, Madison, Heights, MI - 2004

Associate in Applied Science, Health Care Administration, Oakland Community College

Southfield, MI - 1998

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