Nancy W. Lane

**** ******* *****

Monroe, North Carolina 28110

704-***-****

OBJECTIVE

To succeed in a dynamic organization utilizing my excellent interpersonal and organizational skills as well as my attention to detail.

PROFESSIONAL EXPERIENCE

2009 – Present Senior Maintenance & Quality Control Administrator– Time Warner Cable

Responsible for the day-to-day input and review of various processing documents as needed (Prior Period Adjustment forms, pay-register, manual payline entries, W4’s etc.).

Maintain documentation according to department standards.

Weekly reconciliation of confirmed payroll against an independent payroll calculation system.

Ability to communicate with payroll staff/management to determine problem areas and level of QC needed.

QC and printing responsibility for off-cycle checks and advices prior to mailing.

Perform peer review of processing documentation files for completeness. Perform peer review of assigned payroll queries for accuracy and completeness.

Review assigned divisional queries

Review written procedures documentation for accuracy and completeness.

Appropriately respond to employee helpdesk questions and concerns via email or phone

Maintain maintenance files for audit review

Fill in as team lead when required

Continuously monitor daily processes for efficiency.

Other tasks and duties as assigned.

2008-2009 Garnishment Administrator– Time Warner Cable

Responsible for the accurate and timely input and review of garnishment documents, and withholding orders including responding to court/agency requests.

Maintain garnishment documentation according to department standards.

Provide support to division and corporate employees as needed.

Answer employee garnishment questions and concerns via phone or email.

Responsible for preparing check requests and for working with A/P to ensure accuracy of checks produced.

Process garnishment refunds to employees.

Responsible for submitting checks with remittances to appropriate vendor.

Responsible for working with the GL group on any GL discrepancies.

Support/answer help desk calls.

2006-2008 Payroll Team Member II – Time Warner Cable

Responsible for the administration of divisional payroll using Kronos and Peoplesoft

Provide support to the divisions and corporate employees

Answer helpdesk employee questions and concerns via phone and email

Process employee direct deposit information, taxes, additional payments, and deductions

Process garnishments, maintain files and prepare garnishment check requests

Research employee information for distribution of inquiries such as garnishments and

employee verifications

Work with accounting to reconcile garnishment account for Los Angeles

Work with the division to produce manual checks where necessary to correct errors or process terminations.

2003 - 2006 Payroll Administrator, Assa Abloy International - Norton

Responsible for all operations of time management and daily payroll for 300 employees.

Run daily and weekly time and cost reports in Microsoft Access and Softwriters.

Transmit weekly payroll statistics to ADP.

Generate and maintain employee records.

Submit employee garnishment and child support orders.

Coordinate with Area Supervisors on problem solving of employee issues.

Develop processes and procedures to improve productivity.

Cash Application Clerk, Assa Abloy International - Yale Division

Process $17 million in cash each month.

Manage wire transfers and credit card payments in JD Edwards database.

Analyze invoices and Charging Orders

Balance and run daily reports.

Create and maintain daily and monthly cash management reports in MS Excel.

Coordinate with Credit Analysts to solve problem Customer Accounts.

Train new Cash Application team members.

EDUCATION 1994 - 1996 University of North Carolina, Charlotte

1992 - 1993 Western Carolina University

CERTIFICATIONS March 2010 Fundamentals of Payroll Certification

SYNOPSIS Ambitious, enthusiastic, and a quick learner.

Self-starter with multi tasking abilities.

Dependable and dedicated work ethic.

Enjoy working with others as well as stepping out on my own.

References available upon request.

Contact this candidate