Customer Service Management
Resume:
Kyle Knight
*** * *** ****** *******, MO *****
**********@*****.***
Education
Bachelors of Science in Business Administration December 2015
Missouri Southern State University Joplin, MO
Major: Business Management
Related Coursework
•Human Resources
•Financial Management
•Employment Law
•Operational Management
•Marketing
•Business Management
Related Experience
Department Lead June 2004-Current
Annie's by General Mills Joplin, MO
•Managed six areas of the plant throughout the day
•Met deadlines and achieved production output by having changeovers and clean ups completed in a timely manner
•Provided leadership training and skills for new employees and cross-trained employees in different areas
•Utilized excellent communication skills and delegated assignments to employees
•Prioritized running several lines staying organized while also keeping within our quality standards
Corpsman April 2010-Current
US Navy Springfield, MO
•Managed platoon of 48 Marines
•Processed medical records and paperwork
•Maintained a 90% medical readiness
Customer Service Associate June 1997-March 2004
Price Cutter Joplin, MO
•Assisted customers and resolved complaints
•Cashed checks and processed payments
•Prepared cash drawers for opening and closing
•Operated MAW, MGE bill pay machines
Honors And Awards
•Outstanding Marine Coin 2011
•Corpsman of the Year 2011
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