Ibrahim Shalaby Ibrahim
Irvine, CA ***** ***********@***.*** 949-***-**** http://www.linkedin.com/in/abeibrahim
Drive performance and streamline process and workflow with Lean/Six Sigma strategies, experienced in process re-engineering. Innovative leader, matching technology with business acumen; provide quality management system (QMS), enhance operational efficiency, improve processes, and Key Performance Indicators (KPI).
Drive Value Stream Analysis to leadership, to produce projects aligned with business strategy; evaluate processes to successfully creating cohesive and motivating cross-functional teams. Thrive in fast-paced IT environments while attaining IT objectives.
Additional core competencies include:
Performance Improvement Lean Activities Process Improvement Process Architecture
Value Stream Mapping Standardize Workflow Team Management Quality Assurance
Education & Professional Development
Master of Science in Information Systems (2006) – University of Phoenix, Costa Mesa, CA
Bachelor of Science in Business/eBusiness (2004) – University of Phoenix, Costa Mesa, CA
Professional Development:
Lean Sensei, Toyota Production System (Boeing)
Greenbelt, Lean Methodology, w/A3 Format
(SJH)
Accelerated Improvement Workshops
Anatomy of Management Leadership
Advance Project Management Skills
Communications Art in Management
Technical Skills
Certificate, Lean/Six-Sigma Greenbelt
Sensei, Lean Methodology & Value Stream Mapping
Certificate, Management Leadership
ITIL v.3 and ITIL v.2
Career History
STRATEGIC BUSINESS SYSTEMS, Irvine, CA
IT Process Re-Engineering and Performance Consultant 10/2013 – Present
Implement process improvement activities across departments to ensure efficient and effective standard-work and continually improving workflow; develop synergy among team members and measure performance progress; align projects with business strategic goals and act as a liaison to C-Level management and stakeholders.
ST. JOSEPH HEALTH (SJH), Irvine, CA
IT Process Improvement Specialist 04/2010 – 09/2013
Provide process improvement management across department, and drive performance initiatives and events for IT Services across the enterprise. Spearheaded efforts for Rapid Improvement Event (RIE), and Lean/Six Sigma events utilizing A4 system. Served as the primary liaison between IT Leadership across Ministries and C-Level managements while mentoring and leading team members the Lean principle for continual process improvement. Managed ITSM project and renegotiate vendor agreements for development support. Developed a system on SharePoint for registering Lean events request, while monitoring Completion Plan's progress. Managed Gemba activities and reporting rhythm for IT departments’ performance. Formulated audit practice strategy to ensure continual process improvement. Offered IT leadership with recommendations for better understanding for in process and procedures integration.
Optimize IT operating standard-work workflow including finance, contracts and procurement processes and standard-work to eliminate waste and reduce costs.
Championed efforts to align business goals to operation with projects, implemented Rapid Improvement Events, and directed continual process improvements while facilitating stakeholder’s meetings for systems implementations.
Managed IT Projects (ITSM, Asset management, IT Finance Process Re-Engineering)
Improved departments’ processes to maximize their performance.
Partnered with upper management to set-up a system to promote accountability integrated in the Performance Evaluation Process.
THE BOEING COMPANY, Seal Beach, CA
Senior IT Lean Specialist & Project Manager (Generalist) 04/2000 – 05/2009
Responsible for the creation, management and delivery of select Enterprise Strategic Programs. Drive audit activities for departments’ standard-work process, identify root-cause to resolve problems while emphasizing on long-term solutions in production and office environment. Eliminated outdated technology, researched market for optimal resources, and implemented continuous improvements strategy. Devised functional IT architectural business models aligned with organization goals and guidelines. Standardized workflow automation while significantly reducing waste and eliminating redundant processes to improve their performance. Designed and implemented database systems for workplace services as well as improved data mining. Integrated project methodologies including IMP/IMS and Critical Path improving cost analysis. Participated in training and IT resource development. Oversaw all aspects of local and enterprise-wide project portfolios. Authored risk and cost-to-benefit analyses for upper management and business leaders.
Established operating processes improvement across C-17 plant, and IT departments emphasizing on departmental workflow processes using Lean/Six-Sigma principles to cut waste and increase productivity.
Conduct Lean training sessions to develop and encourage continual process improvement for business architecture, and maximize productivity and efficiency.
Pioneered the development and launch of an innovative data center from the ground up to meet business strategy and growth.
Initiated efficient IT operation models while maximizing resource investment.
Spearheaded efforts to protect and preserve corporate interests while ensuring work completion under budget and within time constraints.
Implemented ITIL v.3 services methodology focusing on optimal change management.
Assimilated ITIL v.3 services for clients with BPM methodology and CMMI adoption with a proactive analytical sequential approach.
Implemented an asset management system for tracking and billing while integrating data with support groups.
Spearheaded efforts to build a system migration lifecycle tool, and ITSM design and implementation project.
Affiliations
Archangel Michael Coptic Orthodox Church
Healthcare Information and Management Systems Society (HIMSS)
IEEE
SJH, We Care / The Green-Way Committee
Boeing Aerospace Leadership Chapter
National Management Association