Engineer Service

Mikhail Rakhunov

Swampscott, MA *****

978-***-**** ****.********@*****.***

Software QA Engineer

Driven SQA engineer with 15+ years of progressive experience in building and implementing systems to support quality assurance. Exceptional attention to detail and ability to manage complex test plans and cases. Focused on building reliable systems and applications, as well as driving team success. B.Sc. in Electrical Engineering.

Quality Assurance

Specification Matrix

Agile Environment

Application Testing

QA Test Plan/Cases

Project Management

Defect Tracking

Cross-Functional Teamwork

Database Testing

Automated Test Frameworks

Process Improvements

Functional Design

Technical Skills

Operation systems: Windows, MS-DOS, UNIX and Macintosh

Mobile Platforms: iPhone OS, Android OS

Languages: Visual Basic, JavaScript, SQL, and HTML

Databases: MS Access, MS SQL Server, Oracle and DB2

Automated tools: Segue Silk Test 7.0; SmartBear Test Complete 11

Bug Tracking Tools: TFS, JIRA, Rational Clear Quest, Soffront Track Defects, MKS, TestTrack

Other Tools: Microsoft Test Manger, Visual SourceSafe, Perforce, Ghost, VMware Workstation, TeamForge, Microsoft Dynamics CRM; QA Complete

Working knowledge of MSMQ, IVR, CTI technology, ISO 9000 and FDA Requirements

Professional Experience

Massachusetts Department of Elementary and Secondary Education, Malden, MA 2016-September--Present

Sr.QA Test Engineer (Contract)

Worked closely with development and documentation teams in an Agile environment

Designed and developed test plans including creating, test scenarios, test cases and test scripts using Rational Quality Manager

Created automated test scripts using IBM Rational Functional Tester Performance

Tested test data development using application, database tools and/or files test case execution in a .NET and Java web server based environment

Verified product defect fixes

Documented of reported problems and defects using tracking software

Aircuity, Newton, MA 2016-January-2016-August

QA Test Engineer

Worked closely with development and documentation teams in an Agile development environment

Set up test fixtures for embedded controls products under development

Verified correct function of embedded controller text fixtures

Installed and configured software applications on Windows-based PCs

Wrote and executed test cases and automated test scripts as of formal product testing process

Analyzed test results and reported product issues within JIRA defect tracking system

Verified product defect fixes

Helped build and maintain engineering test facilities

Assisted in developing and building hardware and software simulators when appropriate

MORPHOTRUST USA, Billerica, MA 2014 - 2015

Sr. QA Engineer

Architected, designed, and implemented a completed new QA automated test suite, debugging in a distributed environment. Planed, maintained, and executed detailed test plans, and scripts for verification of software functionality, security, load, and performance. Worked closely with development and documentation teams in an Agile development environment. Trained and mentored other QA engineers.

Directed the leadership, planning, design, development and execution of test processes, test plans and test scripts.

Designed and implemented automated and manual test suites for products, including firmware, client-server applications, web applications, databases, software utilities, customer specific applications, reports and user documentation.

AGERO, Medford, MA 2005 - 2014

Sr. QA Engineer/QA Lead

Worked with BA and developers on the creation of test cases from functional requirements. Ran automation scripts on specific repetitive areas of the application. Created test documentation for new product areas and updated existing test documents. Verified functional design of the software to technical specification. Documented and recorded defects into TFS defect tracking system. Created and put together templates for test strategy, test plans, UAT test plans, and test cases bug reports, manuals and estimations. Responsible for testing GUI, functionality, performance, and data integrity of application. Performed regression testing on problems via dashboard process. Worked as a liaison between business users and application developers. Worked with 3 party vendors. Coordinated with Product Managers, Engineering, and Training department to deliver high quality and enterprise-class releases on a timely basis.

Notification Service - sends a text message to the customer with service details and schedules an outbound call via Closed Loop IVR application to confirm completion of the service. Text messaging is implemented using WCF service with HTTP binding and messages are created from XML using XSLT.

Event Delivery Manager - ensures automatic call center notifications about dispatch related events. External system invokes Route Call component that schedules and initiates PBX call using CT Connect APIs. Route Call component, originally designed as web service with MSMQ 3.0, and has been recently upgraded to WCF with MSMQ binding (MSMQ 4.0)

Instant Dispatch - allows roadside service providers to receive and manage electronic dispatch requests sent over the Internet. The requests are retrieved by the client application that is deployed on the service provider’s computer. The Instant Dispatch client application is written in C# and integrated with Web UI developed in ASP.NET.

Call Center Roadside Assistance - application includes integration with third party Telematics provider

Roadside Connect - allows service providers to provide updates about a call in progress using Instant Dispatch or the Roadside Connect smart phone app. It also provides customers with the ability to receive the service provider’s updates either thru text message or via a web portal.

IBM/RATIONAL, Lexington, MA

SQA Engineer (Contract) 2004 – 2005

Created and executed test plans specific to ORACLE, SQL Server, DB2 and MS Access database testing.

Was responsible for ORACLE, SQL Server and DB2 database configuration test requirements.

Created and executed functionality test for a part of Clear Quest called the Maintenance Tool.

Was responsible for testing GUI, functionality, performance, and error handling of application.

Created bug reports and test coverage reports using Rational Clear Quest bug tracking system. Responsibilities included locating, reporting and tracking software defects.

Verified the function and design of the software to specification.

Set up and managed usability testing lab with PCs and UNIX using VMware workstation.

A D DI T I O N A L R E LE V AN T E X P E R I EN C E

ZTRACE TECHNOLOGIES, Waltham, MA SQA Engineer

COMMUNISPACE, Cambridge, MA

SQA Engineer

MEDICAL ONLINE, INC., Lexington, MA

System SQA Engineer

EDUCATION

B.S. - Electrical Engineering, Plekhanov Academy of Economics, Moscow, Russia

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