Customer Service Microsoft Office

PROFESSIONAL SUMMARY: Proactive individual with ** years of experience in the fashion industry. Effective leader and team player with superb communication skills and the ability to multi-task and adapt to all situations. Equipped with the skills to manipulate various computer programs and is also willing to continuously learn new things to improve the organization.

PROFESSIONAL EXPERIENCE:

Enchante Accessories, New York, NY September 2016- Present

Production Associate

Issue Purchase Orders, approve shipping marks and communicate daily with manufacturers overseas on issues during production.

Coordinate with the Import Department to ensure timely deliveries of merchandise from overseas to warehouse

Work with the shipping department to route and ship orders to customers on time

Verify and submit factory invoices to accounting department for payment

Create style numbers, color codes and style details in AIMS

Pollak Import-Export Corp, New York, NY October 2007 – August 2016

Production Coordinator

Coordinated with the Logistics Manager to ensure timely deliveries of merchandise from overseas

Communicated daily with production team to maintain calendar dates, deliveries and any other issues

Generated picking slips against inventory to ensure accurate and on time delivery of goods from warehouse to customer distribution center

Worked closely with sales team and customers on order status, order confirmations and order details

Responsible for sample management including tracking merchandise, recording of outgoing and incoming pre production and production samples.

Issued Purchase Orders and managed R.M.A (return merchandise authorization) documents

Provided full administrative support to the Comptroller and upper management

Komar Sleepwear, New York, NY August 2005 – September 2007

Assistant Technical Designer

Worked with the design team from initial concept through final stage in product development

Attended weekly internal fittings depending on due dates and prioritize workload accordingly

Developed technical packages including graded specifications, construction details and detailed sketches

Maintained a current sample closet to manage and track samples throughout the season

Briarcliff Apparel Technologies LTD, New York, NY January 2005 – May 2005

Technical Design Intern

Sourced fabrics and trims for samples and production with suppliers

Generated cutter must, cutting tickets, and cut sample garments

Assisted with garment fittings and technical packages for production

Provide full administrative and customer service support daily

TECHNICAL SKILLS

Adobe Photoshop and Illustrator

Microsoft Office (Word, Excel, Power Point, Outlook)

Gerber AccuMark, Visual 2000, AIMS

EDUCATION:

SUNY Fashion Institute of Technology, New York, NY

B.S. Production Management and A.A.S Technical Design

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