Project Manager Management

Michael D. Rich

Summary – Senior Technical Project Manager

15+ years experience with increasing responsibility in Project Management, software application development, including IS/IT, cross-functional teams, resource allocation, strong technical competency and excellent client facing.

IS/IT 15+ years, Government 7+ years, Healthcare 10+ years, Military 7+ years of Project Management.

10+ years of custom software coding experience including HTML5, XML, .net, dynamic web pages, and DB2 via IBM® Data Server Driver for ODBC, and APIs

Outstanding communication and presentation skills, written and verbal. Strong ability to communicate complex, technical concepts to specialists and functionality, in concise, plain English, to all levels of an organization.

Successful in preventing scope creep in implementations and software development projects.

Proactively assess/manage threats/opportunities throughout all stages of projects via contingency planning.

Risk Management: When it is appropriate to escalate an issue, I will present it with a clear description AND an explanation of suggested corrective actions.

Scope, Time, Cost, QC, HR, Communications, Risk, Procurement, PMBOK, SDLC, Waterfall, Agile, Scrum, SOW, WBS.

MS Project, Word, Excel, PowerPoint, Visio, Outlook, Adobe Acrobat, SQL/ODBC, HTML, XML, Photoshop, CSS, COTS.

Senior Project Management Experience Feb 2001 – Current

Media Computing, Inc., Cave Creek, AZ Senior Project Manager Feb 2001 – Current

oTechnical IT Project Management consulting company specializing in custom software application development

oProvide strong leadership in managing day-to-day operations of simultaneous large-scale, technical projects

oClient engagement ensuring client satisfaction through professional project development, scope, time management, financial processes, QA, HR, communications, risk identification, assessment, and mitigation, procurement and implementation

oImplemented organizational process assets acquired over the years facilitating software development & installation

oMedia Computing’s consulting includes all of the professional experience described below

US Air Force Auxiliary – Contract, Maxwell AFB, AL Senior Project Manager Dec 2009 - Current

oDeveloped and crewed Predator/Reaper Airborne Drone Emulator Aircraft and systems

oCustom air & ground based data/video/audio dissemination systems design, implementation, installation & testing

o2-way radio communication technical systems, airborne and ground-based microwave systems

oProvide expertise as required to troubleshoot and resolve systems issues

oNew system consultation acquisition, design, hardware/software selection, installation, implementation & testing

oEstablish plans, policies, and procedures necessary to ensure proficient system operation and training

oConduct training for new personnel and recurrent training

oUAV Predator/Reaper Close Air Support Tactics Instructor for US & Coalition Armed Forces

Information Digitizing System – Health Records Management Senior Project Manager Apr 2005 – May 2014

oPlan, design and implementation of project eliminating health records off-site storage, increasing patient data retrieval speed while meeting HIPAA compliance via turnkey document archiving system

oEasily and cost-effectively, indexes and digitally stores paper records into searchable electronic documents

oSoftware totally automates scanner functions and automatically determines document storage/retrieval locations

oEnsures portability to all Electronic Medical Records (EMR) products developed or future using the PDF standard

FEMA Contract, Washington, DC Senior Project Manager Jun 2013 – Nov 2013

oFEMA was unaware of the Drone Emulator Aircraft (described above), and their skill at search and reconnaissance

oI identified areas of expertise required and assembled the country’s preeminent experts, utilizing resources throughout the United States into 3 cross-functional teams

oCommunications team of 14, Aviation team of 19, and Ground Operations team of 18

oConducted multiple, highly technical webinar workshops including sophisticated diagrams and explanations

oContract successfully concluded on-time and under budget

oCreated official FEMA documents identifying the capabilities of 750 additional aircraft and 60,000 additional search and rescue personnel resources now made available to FEMA Incident Commanders nationwide

ANGIS ETL Project Senior Project Manager Feb 2001 – Oct 2015

oStreamline data updates through ETL automation technology

oANGIS, software & hardware (VMI), provides powerful, automatic, data updates in seconds through automated data retrieval from data feeds, to-and-from websites and databases – 100s of times faster than humanly possible and eliminates human error

oAutomated Output To And Input From the Web ANGIS Sub-System

Any information in the ANGIS database may be automatically formatted into web pages, including navigation pages, based on client-designed templates, and automatically uploaded to the website as new data arrives

Web-based input forms are also similarly generated

Information received via the web-based forms is immediately available for output and/or display, including output to SQL and/or ODBC-compliant databases

Automatically produces web pages much faster than humanly possible and eliminates human error

oPerformed over 100 system deployments (VMI) with user training on associated software and/or hardware

Implemented organizational process assets acquired over the years to facilitate installation and training

Identify client key stakeholders and conduct interviews to define how system is to be customized to meet client’s requirements

*This is done through rolling wave planning enabling one team member to execute work packages on a previous subsystem, while another team member develops next set of work packages based on ongoing client interviews

*As the client learns more about the capabilities of the system, their requirements change to take full advantage of the system’s functionality

oUser defined if-then-else logic may be incorporated in database records to check input validity and/or adjust graphical output “look and feel” and/or trigger user defined events

oANGIS delivers increased data throughput, eliminates human input errors, and reduces staffing

Automated SQL / ODBC Database ETL Update Project Senior Project Manager Aug 2007 – Dec 2008

oAutomated downloading web pages, FTP site files, and/or local files in HTML including tables, XML, and text

oETL – Extracts desired data per user defined configuration, translates to SQL command, and loads SQL DB with the latest data

oEnable any SQL / ODBC system that needs the most up to date data contained in non-SQL files to be made available without the requirement of designing and developing custom data source interface software applications

Education & Professional Credentials

PMP (Project Management Professional) - PMI (Project Management Institute) – April 2009

State of Arizona Project Management Certification – GITA (Arizona’s Government Information Technology Agency)

BS, Communications, Electrical Engineering minor and post-graduate work in computer science and business – Arizona State University

General RadioTelephone Operator License – FCC (Federal Communications Communication)

Helicopter and Instrument Current Fixed Wing Airplane Pilot – FAA (Federal Aviation Administration)

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