Customer Service Human Resources
Resume:
Heather Slaughter
Pearland, TX ***81
acxwbh@r.postjobfree.com
OBJECTIVE
To obtain a career in Human Resources within a company that values human capital as one of the best resources a company can invest in.
EDUCATION
University of Houston-Downtown, College of Business, Houston, TX
Bachelor of Business Administration in Management, December 2016
Management G.P.A.: 3.2
Financed 50% of educational expenses through continuous employment
HONORS AND AWARDS
Dean’s List: Spring 2014
Top 10% scholarship: Fall 2011
EMPLOYMENT HISTORY
Bank Teller November 2014 – October 2016
Wells Fargo, Houston, TX
Processed financial transactions and accurately reviewed financial instruments and identification for authenticity; discovered multiple fraudulent checks that saved company $100+
Exceeded individual and team sales/customer service goals quarterly
Prepared, organized, and reviewed correctness of cash, records, and documents
Promoted additional opportunities to sale products/services to customers
Trained new team members
Bartender/Waitress/Trainer July 2011 – September 2014
Hooters, Corpus Christi, TX
Implemented company culture with customer service approach
Improved overall guest experience
Trained, evaluated, and coached new team members
SKILLS
Microsoft Excel, Word, PowerPoint, Training/Coaching, Inter-Personal Communication
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