Sharell M. White

** ******* **., ***.*, Brooklyn, NY 11208 Mobile: 347-***-**** Email:acxw4x@r.postjobfree.com

Profile

Innovative Office Administration Assistant who provides excellent professionalism, exceptional customer relations with accuracy and time efficient services, excels at completing multiple tasks, prioritizing and organizing support services for clients.

Medical Competencies

Knowledge of Medical Terminology Knowledge and extensive experience with

Ability to create detailed workflows utilizing Adobe Acrobat as well as diverse databases

Medical Health Records Excellent written and oral communication

60 strokes per minute with 100% accuracy Capable of handling multiple projects

Team Player with ability to coordinate simultaneously

With colleagues and technology Proficient in Microsoft Office Suite

Education/Certification

SUNY Brooklyn Educational Opportunity Center, Brooklyn, New York

NHA Certification as a Medical Administrative Assistant Specialist Expected 12/2017

NHA Certification as an Electronic Health Records Specialist Expected 12/2017

NHA Certification as a Billing and Coding Specialist Expected 12/2017

General Equivalency Diploma 02/2006

Relevant Administrative Experience

•Performed administrative and secretarial support functions, including answering multi-lined telephones, direct and route calls, filing, photocopying, faxing, scheduling appointments, and maintaining accurate up-to-date confidential client files

•Demonstrated ability to quickly learn organization processes, workflows, policies and procedure of various companies

•Handled high volume multi-lined calls, exhibiting excellent communication skills in listening and assessing requested desires and assisting to satisfy needs

•Reviewed charge documents for accuracy as well as corrected errors, return documents to source or missing data

•Maintained control of input documents by properly following batch control procedures

•Informed team leaders about unusual situations affecting productivity, accuracy and efficiency of data flow

Professional Experience

National Grid, Brooklyn, NY 06/2014 - 06/2016

Customer Service Associate Representative I

Air Sea Packing, Long Island City, NY 07/2007 - 05/2012 Administrative Assistant

Goodwill Industries, New York, NY 12/2001 - 07/2006

Executive Assistant

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