ROBIN A. TYSON

*** *. ********* ** *** ** DURHAM, NC.27703 919-***-**** acxw4w@r.postjobfree.com

SUMMARY

Highly trained Lab Tech/Phlebotomist/Clinical Research Associate/Customer Service Rep with strong clinical abilities and a successful career in both hospitals and private doctors and research facilities. Proactive and organized with passionate commitment to first-rate patient care. Nationally certified with NPA expertise in blood collections for all ages.

SKILLS PROFILE

• Coordination

• Technical Writing

• Administration and Management

• Computer Training

• Time Management

• Active Learning

• Troubleshooting

EMPLOYMENT HISTORY

Duke University Health Systems Apr 09- Present

•Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods

•Patient interaction

•Data entry

•Computer troubleshooting using the Cerner, MISTRO, and EPIC Systems

•Accessioning, specimen management administration duties

•Yearly compliance and continuing education.

•Average in-patient collection rate is between 12-15 per hour

•sorting and assigning morning collections.

•Draw blood from capillaries by dermal puncture, such as heel or finger stick methods

•Organize or clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use.

•Collect specimens at specific time intervals for tests, such as those assessing therapeutic drug levels.

•Transport specimens or fluid samples from collection sites to laboratories.

•Train other medical personnel in phlebotomy or laboratory techniques.

Lab Corp Mar 09-Oct 13

•Phlebotomy-obtain blood samples from adults and children.

•Process the blood samples and prep them for shipping.

•Computer installation and remote troubleshooting while working with the IT department using the LCM, Touch, Beacon and elab systems.

•Collection of hair, saliva and urine drug testing, fingerprinting, specimen management, accessioning, yearly continuing education.

•Review lab results and alert the medical provider of the findings.

•Created SOP for the lab area I was in charge of running so other lab techs could follow.

•Draw blood from capillaries by dermal puncture, such as heel or finger stick methods.

•Collect fluid or tissue samples, using appropriate collection procedures.

•Collect specimens at specific time intervals for tests, such as those assessing therapeutic drug levels.

•Transport specimens or fluid samples from collection sites to laboratories.

•Process blood or other fluid samples for further analysis by other medical professionals.

•Provide sample analysis results to physicians to assist diagnosis.

•Document route of specimens from collection to laboratory analysis and diagnosis.

EMSI Oct 08-Jan 10

•Administration and customer service duties such as setting appointments, collecting medical history information, preparing medical forms, data entry, collecting blood and urine samples, height, weight manual blood pressure and heart rate.

•Processed all samples to be shipped to the main lab to be processed.

•Dispose of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies.

•Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies.

•Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.

•Determine donor suitability, according to interview results, vital signs, and medical history.

•Document route of specimens from collection to laboratory analysis and diagnosis.

AAI Pharma May 06- Mar 09

•Clinical Trials, screening of study subjects, assist study coordinator with recruiting subjects, organized and prepared subjects folders and files making sure all documents are signed and dated by everyone involved with each study, transposed all information collected during the studies into each subject's file, completed all case report forms(CRFs), timed blood collections, specimen management, processing blood and urine samples for shipping, preformed EKGs and manual vital signs, subject check-in requirements, informing subjects what is required of them during their time in the study.

•Data entry and help train others to use computer system that was implemented.

•Monitoring subject during their required in house stays pre and post dosing and outpatient blood collections, documented any side effects or problems a subject experienced after dosing.

•Monitor study activities to ensure compliance with protocols and with all relevant local, federal, and state regulatory and institutional polices.

•Oversee subject enrollment to ensure that informed consent is properly obtained and documented.

•Schedule subjects for appointments, procedures, or inpatient stays as required by study protocols.

•Maintain required records of study activity including case report forms, drug dispensation records, or regulatory forms.

•Record adverse event and side effect data and confer with investigators regarding the reporting of events to oversight agencies.

•Assess eligibility of potential subjects through methods such as screening interviews, reviews of medical records, and discussions with physicians and nurses.

•Prepare study-related documentation such as protocol worksheets, procedural manuals, adverse event reports, institutional review board documents, and progress reports.

•Review proposed study protocols to evaluate factors such as sample collection processes, data management plans, and potential subject risks.

•Direct the requisition, collection, labeling, storage, or shipment of specimens.

•Register protocol patients with appropriate statistical centers as required.

•Arrange for research study sites and determine staff or equipment availability.

•Organize space for study equipment and supplies.

Quest Diagnostics Feb 03-Oct 08

•Phlebotomy, urine drug screens, specimen processing, customer services, billing, insurance filer, data entry computer troubleshooting and repair of computers in my area of the patient service center.

•Phlebotomy-obtain blood samples from adults and children.

•Process the blood samples and prep them for shipping.

•Computer installation and remote troubleshooting while working with the IT department

•Collection of hair, saliva and urine drug testing, fingerprinting, specimen management, accessioning, yearly continuing education.

•Review lab results and alert the medical provider of the findings.

•Created SOP for the lab area I was in charge of running so other lab techs could follow.

UNC Hospital Aug 99 – Aug 04 Phlebotomist/ Lab Tech

PPD Pharma June 97 – Jan 98 Phlebotomist/ Lab Tech/ CRA

Education and Training

Ellis/NYIT Bachelor of Professional Studies: Concentrations Computer Science, Science, Business, Math/Physics 12/2010

Phlebotomy certificate 1995 from Community College of Allegheny County

National Phlebotomy Association Certification, Certification number 20-0319R12

Yearly Compliance training: HIPPA, Medical Waste, Fire Safety, TB, Shipping Bodily fluids, Dry Ice, PPEs, First Aid Training, Clinical Research Associate

Computer Training

Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic.

Advise customer about or perform maintenance of software system.

Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system.

Monitor functioning of equipment to ensure system operates in conformance with specifications.

Coordinate installation of software system.

Train users to use new or modified equipment.

Specify power supply requirements and configuration.

Microsoft Office, C++, JAVA

Community Service

Volunteering involving working with my current church, helped organizing a hand-made hat drive for babies in other countries sent through Good Goes, Girl Scouts, First Aid, Medical Ministries, Sporting events and working at the local thrift shop, remote computer troubleshooting, remote repairs and updating.

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