Customer Service Microsoft Office

Melissa Heath

***** ********, *******, ** *****

248-***-****

*********@*****.***

SUMMARY OF QUALIFICATIONS

● Excellent multitasking, organizational, leadership, and time management skills

● Exceptional customer service, analytical, critical thinking, verbal and written communication skills

● Experience in Microsoft Office software

EDUCATION

Wayne County Community College – Associate of Arts Degree – 1980

Accomplishments

Promoted from Line Lead to Supervisor

Established safety criteria for new employees, significantly reducing incident reports

Read and analyzed charts, work orders, production schedules, and other reports and records to determine production requirements and evaluate current production estimates

PROFESSIONAL EXPERIENCE

Sterling Technology, Commerce Township, MI

Inventory Stock Clerk/Receiving – 06/2015-07/2016

Responsible pulling electric box kits

Responsible for accepting and signing all United Postal Services (UPS) packages

Wellington Industries, Belleville, MI

Assembly/Spot Welder – 08/2014-10/2014

Responsible for laying out, positioning, and secure parts and assemblies according to specifications using machinery

Responsible for removing rough spots from work piece

Cornerstone Staffing, Plymouth, MI

Assembly Worker – 08/2013-06/2014

Responsible for drilling retainers on Ford Mustang

Responsible for observing work and monitoring gauges, and other indicators to ensure that operators conform to production or processing standards

WF Whelan – Canton, MI

Line Leader/Shift Supervisor – 09/2005-07/2012

Responsible for training all new hires

Responsible for planning and creating work schedules for employees

Responsible for enforcing safety and sanitation regulations

References available

Contact this candidate