Customer Service Inventory Control

~ R E F E R E N C E S A V A I L A B L E U P O N R E Q U E S T ~

Kevin Drozdowski

**** – 168 St. Moritz Drive SW Calgary, Alberta, T3H 0K4 587-***-**** ********@******.*** Work Experience

LOBLAW’ S, CALGARY, ALBERTA

Senior Coordinator Transport, Apr 2015 – Sep 2016

Assign trailers to doors.

Have loaders pull product cross dock off and put product on pad.

Entering product in Excel spreadsheet, to assign to transport companies for drivers.

Working with team to verify problems.

Check and verify weights and skid count for cube space.

Fill our departure information for the driver and destination. ACKLANDS - GRA I NGER, CALGARY, ALBERTA

Warehouse Branch Support, Aug 2014 – Mar 2015

Investigate and track missing product.

Verify orders for distribution and receiving.

Help customer service when needed.

KN I GHT ’ S OF COLUMBUS, CALGARY, ALBERTA

Grand Knight / District Deputy, Jan 2013 – Dec 2013(volunteer position)

Act as representative of the Supreme Knight and the State Deputy.

Responsible for the supervision, growth, expansion and general health of all councils assigned to district.

Promote membership recruitment and retention.

Assist Councils in conducting service projects.

Communicate regularly with district, state and international officers.

Prepare agenda, calendar and risk management documentation.

Receive, read and distribute international correspondence as required.

Appoint committee chairmen and members, and review their recommendations for implementation. H&R TRANSPORT, CALGARY, ALBERTA

Off Shift Team Lead, Mar 2008 – Mar 2012

Performance metrics reporting.

Problem resolution & escalation.

Monitor reservation and bookings, allocate as required.

Develops solutions for service failures, and temperature control maintenance.

Monitor service levels, and respond to customer complaints including follow-up as required. Education

V I NCENT MAS SEY, WI NN I PEG, MAN I TOBA

High School Diploma, Jun 1987

SUCCES S BUS I NES S COLLEGE, WI NNEP EG, MAN I TOBA Computer accounting, Jun 1994

Additional Skills Computer Skills

• Code of Conduct • SAP

• Dock Safety • JDA

• Information Safety • Microsoft Excel

• Inventory Control • Microsoft Word

• Privacy Compliance • Microsoft Outlook

• Respect in the Workplace • Microsoft AS400

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