Yvonne Renee McCoy

**** ***** ****** ******

Durham, North Carolina 27707

Home: 919-***-****

acxvum@r.postjobfree.com

OBJECTIVE:

To obtain a position in a growing field that will incorporate my experience as well as my skills while enabling me to grow. Dedicated to providing excellent service.

Team player.

SKILLS:

Software: Windows (XP, Vista, Windows7) Remedy, Outlook, Microsoft Office, Active Directory, AS400

Hardware: Printers, (HP, Dell) MS Severs 03, 08/Routers

EDUCATION:

1981-1983 Durham Technical Community College DURHAM, NC

Computer Programming

Associate Degree

1977-1981 Hillside High School DURHAM, NC

Basic

Diploma

EXPERIENCES:

October 2014 to present

FedEx DURHAM, NC

Mail Sorter/Package Handler

Dave Waterman (Supervisor) 919-***-****

Responsibilities: Sorting packages for delivery, operating heavy machinery, such as

Forklifts, trucks, and hydraulic conveyor belts, and, on rare occasions,

Picking up and delivering packages.

May 2014 to October 2014

Unemployed DURHAM, NC

Seeking employment

November 2013 to April 2014

Pomeroy @ IBM DURHAM, NC

Tape Librarian Assistant

Jody Vaughan (Supervisor) 919-***-****

Responsibilities:

Tape support includes vaulting, inserting and ejecting tapes from servers and tape drives. Track media movement. Check media in and out from offsite storage using customer tools. Strictly follow customer tape processes and guidelines.

Work effectively as a single performer. Interact with other team members, customers, support personnel and management. Handle miscellaneous tasks as assigned. Classifies, catalogs, and maintains library of computer tapes. Classifies reels and cartridges of magnetic computer tape according to content, purpose, principal user, date generated, or other criteria. Assigns identification number, following standard system. Prepares catalog of tapes, classified by using logbook and computer. Stores tapes according to classification and identification number. Issues tapes and maintains charge-out records. Inspects returned tapes and notifies supervisor when tapes are worn or damaged. Removes obsolete tapes from library, following data retention requirements. May send tapes to vendor for cleaning and to off-site location for secure storage.

August 2010 to November 2013

Cleverly Creative Gifts DURHAM, NC

Floral Design Specialist

Monica Johnson (Owner) 919-***-****

Responsibilities:

Create special occasion floral arrangements, assist customers with computer floral designs, process payroll, collect and record money from customers, pay vendors, setup appointments with clients, order inventory, make bank deposits clean and lock up. Also, work with family and friends helping them to resolve their computer and phone issues. Cooking and catering with friends and family for special occasions. Pet sitting. Helping several older members in my Family and their friends.

February 2008 to April 2010 DURHAM, NC

Unemployed

Seeking Employment

April 2007 to January 2008

Durham County Information Technology DURHAM, NC

Network Technician/Help Desk Support

Aaron Stone (Supervisor) 919-***-****

Responsibilities:

Responsible for installing hardware, laser printers, scanners, computers, memory, and label makers. Knowledgeable of MS Office and Excel. Networking (TCP/IP, Servers/Routers). Upgrading software and replacing bad motherboards. Replacing computer fans. Helping County users with printer and email issues. Downloading printer drivers from the Internet. Reset Network, AS400 and SAP passwords. Add new County Employees to the county Network, AS400 and SAP systems, having the ability to remote access into user’s computers and resolved several of problems without having to go to the user. Setting up Laptop’s, printers on the Network and up email accounts. Making work orders in Track-It for the Tech’s.

May 1997 to April 2007

Durham County Information Technology DURHAM, NC

Computer Operator

Brenda Childress (Supervisor) 919-***-****

Responsibilities:

Responsible for scheduling, executing and monitoring all production jobs on a daily basis. Monitoring nightly and weekend Productions Jobs for the County of Durham. Operation of the ES900 (which was switch to S390) and RS600 for the Durham County Library systems. Security Administration for the AS400 system to change and maintain security passwords for the Sherriff, Social Services and Correction Facility employee’s. With some Robotics knowledge. Edit and run production jobs for a variety of the County Departments. Responsible for processing Payroll for Durham County employees and the printing of the paychecks. Monitoring servers for EMS, Sherriff and Fire Marshall. Printing of nightly reports for Finance, Payroll and other varies departments. Analyzes operating instructions to determine equipments settings and operating procedures. Maintains machine performance and production records. Reconfigures systems components when individual units fail.

February 1987 to May 1997

Central Carolina Bank (now SunTrust) DURHAM, NC

Data Control Specialist

Vickie Whitted (Supervisor) 919-***-****

Responsibilities:

Responsible for being the liaison for the Programmers and the Computer Operator, when the Programmers need to run production jobs. I would have to test the jobs and then give the forms to the Operators so that they could run the jobs in production, print reports, assistance the operators with running jobs and loading tapes, assistance the tape librarian with the tapes being packed up for going to the offsite management storage, worked on the budget preparing for monies for the department, deliver reports, checked in the microfiche. Essential mailroom duties: Sorting and extracting.

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