DENISE M. STUCKER
UTICA, NEW YORK 13502
*********@*****.***
EDUCATION Utica School of Commerce, Utica, New York
Associate’s Degree in Occupational Studies
Administrative Assistant/Executive
Proctor High School, Utica, New York
General Studies/Office Procedures
LICENSE Notary Public
PROFESSIONAL
WORK EXPERIENCE
06/16 – 09/16 Price Chopper, New Hartford, New York
Teammate Associate
Greet and cash out guests’ (customers) purchases (cash, credit cards, checks, EBT, WIC, tax exempt); inquire if they need assistance with their purchases; clean and tidy around work area during downtime.
02/16 – 06/16 Lowes, Utica, New York
Customer Sales Associate
Cash out customers’ purchases; offer Lowes’ credit card application if they do not have one; offer any other assistance deemed necessary (seasonal work).
08/15 – 11/15 Twin Orchards Farm, Inc., New Hartford, New York
09/14 – 12/14 Sales Associate
Assisted customers with their purchases; answered any questions about the products; ringing purchases (cash, credit card, EBT,); restocked items that are offered in the store (seasonal work).
DENISE M. STUCKER RESUME PAGE 2
11/02 – 08/04 Monument Insurance Agency, Oriskany, New York
Quality Assurance Assistant
Notified management and underwriter of all new approved Professional Employer Organizations (PEOs); gave underwriter contact names/phone numbers to establish himself/herself with PEO; setup new PEO groups and disseminated necessary information for entry of clients in PDS (Progressive Data System); produced report requests made by management; ran queries on PEOs to detect any necessary corrections; solved all problems/questions incurred by underwriter, policy services, payroll, and claims involving 2entry into and/or procedures of PDS; ensured work flow was completed in timely fashion; contacted PEOs regarding late/missing payroll reports; reviewed all process forms to ensure discrepancies were handled in an acceptable timeframe; reviewed premium expense report to ensure correct expense constant was being used.
02/00 – 07/00 United States Government
Department of Commerce
Bureau of the Census – Utica Office
Administrative Clerk
Processed payroll; audited and batched timesheets; reported expenses (mileage, telephone, etc.) and verified with receipts; sent payroll information to regional office; and conducted first and second audits of potential employees’ applications.
11/87 – 08/99 Utica City School District, Utica, New York
Administrative Assistant
1996-99 Special Education Department
Coordinated support staff (social workers, psychologists, speech, occupational and physical therapists) duties; typed staff reports; set up psychiatric evaluations; arranged home instruction for students; scheduled appointments with outside agencies for student placement; set up summer evaluations of students; arranged transportation for students placed in outside agencies to visit relatives at home; submitted attendance reports on staff; compiled NYS Education Department reports regarding student suspensions; ordered supplies for support staff.
DENISE M. STUCKER RESUME PAGE 3
11/87 – 08/99 Utica City School District, Utica, New York
Administrative Assistant
1987-96 Adult Education
Coordinated adult programs (GED, English as a Second Language); assisted Coordinator of Utica School of Practical Nurses with day-to-day functions of school (TAP and student applications, submitting mandated NYS reports, calculating tuition costs, developing brochure); monitored adult classes at the Mohawk Valley Refugee Center; coordinated continuing education evening classes (computer, language, fitness, crafts, etc.); recruited teachers for evening classes; created continuing education brochure (class descriptions, times and dates, worked with local printing company on producing and mailing); processed and maintained time cards on evening teachers; wrote yearly grant application for State funds; monitored and maintained attendance on teachers and students required by State grant; completed quarterly reports mandated by the NYS Education Department regarding grant funds; ordered supplies for staff.
08/93 – 11/96 Late-Night at Little Louie’s Restaurant, Utica, New York
Co-Owner/Operator
Owned and operated an after-hours restaurant which included hiring; training; relieving individuals of their duties; scheduling; overseeing all duties assigned to staff; hostessing; waiting on tables; completing and sending all necessary reports required by the State; along with all necessary duties required in running a business.
08/86 – 11/87 City of Utica, New York
Law Department
Office Manager/Legal Secretary
Completed all necessary work regarding legal proceedings; handled budget matters (inter-office bills, payroll, supplies, etc.); completed resolutions; closed settled cases; kept daily dairy for attorneys; processed vouchers, purchase requisitions, and orders; reviewed city contracts for adequate insurance coverage; maintained library; processed tax certiorari matters.