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Sales Support

Location:
Elmhurst, IL
Posted:
December 13, 2016

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Resume:

Kelly D. Conwell Mobile: 847-***-****

*** ********* ***. acxvqs@r.postjobfree.com

Elmhurst, Il. 60126

Professional Experience Sixteen years as Network Manager at Glenview School District #34. Prior experience includes support, service, sales and training in the business & educational professional, computer, networking, and audiovisual industry. 09/99 – Present: Community Consolidated School District #34, Glenview, Illinois. Network Manager – District Network Management, Maintenance & Support.

(9) Locations conneted via AT&T Metro E via OSPF to HP 5304XL & 5406ZL routers running Layer 3. Conneted to Cisco 6500 Series to Smoothwall Firewall. 06/16 – Present: Installed complete new VOIP phone system with assistance of contracted Mitel vendor Technology Intergation Group “TIG” which consisted of (9) sites, configuring, Providining, and configuring a new HP 390DL vmWare standard version 6.0 server for vMcd & Voice Mail virtual system. Confguration and Implementation of 40+ HP 2820 HP switches connected to to currently installed HP & Cisco switches. Installation of of (9) sites phone controllers, as well as deploying of 500+ IP phones in all classrooms & offices. Assited in PRI AT&T cut over from current system to new Mitel system. Manage Maintain & Service (MMS) of (9) Locations with, (4) vmWare servers,

(1)-HP 380DL server running MS Windows 2012R2 Active Directory Server

“Primary Domain Controller” with User authentication, DNS, DHCP, IIs services.

(1) Physical ByteSpeed server running MS Windows 2012R2 “BackUp Domain Controller”,

(1) HP 380DL server running vmWare server “BackUp Domain Controller” running MS Windows 2012R2 to provide, File & Storage access to users which is connected to NetApp,VPN access, HelpDesk System application, and JAMF services for app deploymet to over 5000 iPads for staff & student use.

(8) Current Macintosh OS X Servers that act as cache servers for online student PARCC testing, IOS cache, as well as other services required. Installed, configured, and deployed district wide wireless over 350+ HP-Aruba wireless access points at (9) sites.

(MMS) of other OS X servers running 10.4.X to 10.8.X to provide services which included, but not limited to email relay server for Xerox machines, snmp monitoring, etc.

Worked with IlliniCloud folks to implement Commvault off side data back ups. MMS of Local HardDrive Back-Ups

MMS of Tolis Group – BRU Server Tape Backup.

Assited in 1:1 implementaion of iPads distribution, configuration via Apple Configurator, Meraki management for all Staff & Students. Maintain and configure Cisco/HP Procurve switches & routers. Assisted in Installation and contiuned (MMS) of Siemens/Cisco, HP router End to End District wide voice over IP telephone system, Rolm phonemail, and 1GB/100mb data network upgrade.

General support of staff & student PC’s & Macintosh systems Accomplishments: Community Consolidated School District #34, Glenview, Illinois. Opening of new Attea middle school - 2003 which included all WAN Connectivity. Installation, configuration, and deployment of LAN switches, ip telephones, Macintosh workstations, and wireless access points. Opening of 3 additions Glen Grove, Pleasant Ridge, and Hoffman schools which included Installation, configuration, and deployment of LAN switches, ip telephones, Macintosh workstations, and wireless access points. Ceragon FiberAip 1500 wireless antenna connection. Cisco T1 Failover. Assited in converting, coordinating with AT&T to get directlly all schools connected With AT&T OpteMan fiber optic network.

Computer access to WAN, LAN, and intranet.

IP and digital Telephone access.

Buildings and grounds environment control systems connectivity. Worked with outside vendors to convert, implement and maintain district financial system (Skyward/PaC)

Communicated and assisted Public Relations department in a 34news mailing list. Installed and implemented wireless laptop computers. Distributed, configured, and maintain Point of Sale district wide lunch Program.

Expanded teacher access to files via webaccess on servers/VPN access for entire district staff via authentication from Windows 2012 Active Directoy. Implemented and continue to work with the assitant superintendent to computerized NWEA testing and administration facilitation. Supported assistant superintendents office in preparing district wide student data files for ISAT & IMAGE testing.

12/96 – 08/99: Computer Network Consultants, Chicago, Illinois. Consultant for various Clients – Network, Hardware, Software Support Win95/98, NT, MacOS, Novell, PC’s & People Support

Huizenga Capital Management – Novell 3.11 conversion to NT 4.0, consultation & implementation of ISDN internet & email access.

Wrigley Company. Apx (250) New PC workstation upgrade & Software Deployment. Using SWAN International software (vision64)

TFA now a Leo Burnet Co. Macintosh workstation & application support, server, & network support.

Glenview SD #34 - Helped Design & Implement (8) Bldg. Fiber Optic Ring. Worked with Ameritech, Bay Networks, Cisco & CNC Techs installing, configuring,

& implementing a 10/100 Switched WAN/LAN District Wide from top down. Northbrook SD #27 Network, Internet, Dial-In, NT 4.0 Server, PC & Macintosh Wk- Station, Software & Support.

CPS Variety of Projects & Schools

Mainly Network, Internet, Server,Wk-Station, Software & People Support. Network server,wkstation & router configuration and support. AppleShare, Win NT, Novell, Macintosh, WIN95, Cisco - T1, ISDN. Consultative network planning & implementation of Labs,LANs,WANs. Chicago Public Schools & Suburbs.

Consultative Internet Web Page Design Publishing.

1/91 - 12/96: Midwest Visual Equipment Co., Chicago, Illinois. Educational Account Executive/Systems Engineer.

Consultative network planning & implementation of Labs,LANs,WANs Specifying Servers, workstations, wiring topologies, protocol interconnectivity, and internet connectivity.

Territory consists of over (50) Major School Districts in Illinois. Software Application Support Aldus, Adobe, Microsoft, Claris, etc... Multimedia and Audio/Visual consulting & sales.

(LCD Panels, Projectors, and Presentation Devices) Computer Hardware/Software/AV Technical phone support of 800 # 1/90 - 1/91: Midwest Visual Equipment Co., Chicago, Illinois. Inside Sales Coordinator.

Coordinated calls and questions for outside computer & audio visual sales. Pre & Post Sales support for Apple Computer K-12 Accounts in Illinois. Pre & Post Sales support for 3rd Party products K-12 Accounts in Illinois. Expediting/Tracking of School PO's for Equipment.

Coordinating network hardware & installations.

1/89 - 1/90: Self Employed 272 N. Prairie Ave, Bradley, Illinois. Remodeling Business

10/86 - 1/89: Universal Conversion Corporation, Chicago, Illinois. Office management/small business owner.

Prepared quotations for personal & commercial renovation. 10/84 - 10/86: Ideal Computer Systems Inc., Kankakee, Illinois. Managed Store at U of I Champaign Macintosh IPP Program. Sales, support, & service for campus departments, faculty, and students. Apple level 1 hardware technical certified - March 5, 1986. EDUCATION Associates Degree, Electronic Data Processing, May 1984 Southern Illinois University, Carbondale, Illinois. REFERENCES Phil Collins – Morton Grove School District #70 Superintendent – 847-***-**** John Dunleavy – Data Specialist River Trails School District #26 – 224-***-**** John J. Jennings – Audio Visual Systems – 773-***-****



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