James Williams

**** ******* **., ******, ** *****; M: 919-***-****; acxvno@r.postjobfree.com

RESULTS-DRIVEN SW Quality / Performance Test Engineer Product Quality SW Performance Product Certification Product Validation Defect Analysis

Strong blend of Testing Techniques and Test Planning: Fluent in Quality and Engineering communications. Management, analysis, research and requirements definition and product lifecycle execution.

Proven track record of thorough testing theory and product quality assurance: Successful product launches, new product evaluations, innovative quality process improvements.

Demonstrated passion for delivering results: on schedule in competitive market environments. Meticulous attention to detail, successful cross-functional team leadership, and collaboration in fast-paced organizations. AWARDS AND HONORS

Sony Inc. End to End Solutions Award

Sony Inc. Global Product Verification Team Award

Ericsson Inc. Outstanding Lead Award

U.S. Army (2) Army Accommodation medals

U.S. Army (3) Army Achievement medals

U.S. Army Battalion Non Commissioned Officer of the year PROFESSIONAL EXPERIENCE

Go-to quality leader with fluency in

SW Engineering.

Consistent career progression to

roles of increasing challenge

within Wireless, Telecom, and

PC industries at Fortune 500

companies.

Product experience with SW Verification,

SW Quality, SW Performance

Lenovo / CTG, Morrisville, NC: 2015-2016

SW Quality /Beta Test Engineer, Quality and WW Technical Acceptance

Initial Quality testing for all Lenovo Thinkpad products and applications

Investigation of any reported quality issues

Work with off – shore SW development team for SW fixes, Regression, and Quality Improvement

Recruit, coordinate, and perform full analysis of quality, defects, and suggested improvements for beta testing

Update and install Firmware, BOIS (UEFI), and Preloads for Lenovo ThinkPad Systems

Execute Metrics testing for Lenovo ThinkPad systems

Conduct performance testing using Microsoft Assessment and Deployment Kit

Organize and conduct internal and external beta test for new and existing Lenovo products

Data analysis on user feedback internal, external, and Microsoft recommended

Initial Development (smoke testing) of products and Regression testing of defects

Develop and Implement test cases for user experience

Handle the tasks of validating bugs and preparing beta testing results

Provide detailed feedback from user input and recommend suggested changes for quality improvement

Perform responsibilities of handling functional issues by coordinating with software developers and testers

Wake Technical Community College, Raleigh, NC: 2015-2016 Adjunct Professor – Beginning Android – Android Boot camp

Conducting lectures for students and evaluating the exam papers of the students

Preparing test papers, assignments, and other study material for the students

Motivating the students to participate in various research projects and guiding them in this process

Assisting the professors and the director of technology in the various administrative and managerial tasks of the college

Providing career counseling to the students and helping them to solve their problem Sony Ericsson / Sony Inc., Research Triangle Park, NC: 2006-2013 Field Test Lead / QA Lead, R&D Mobile Device Products

Supervised certification and validation of device chipsets, mobile device products, and applications throughout products life cycle to technical acceptance.

Management of Field Engineers and oversight of the teams day to day project activities, supporting customers, creating scopes of work, daily or weekly meetings, and final reporting.

Developed thorough test design and development based on 3GPP specifications for team of 26 spanning Latin and North American regions.

Additional Work History: 1993-2006

Ericsson Inc., U.S. Army

Staff Software Engineer and Software Integration (GSM, TDMA, WCDMA, CDMA, MML)

Led and executed installation and upgrade of AT&T Switching and Base Station SW for 26 major markets.

Management of Local Lab responsible for additions to existing equipment, configuration of unreleased products, inventory, frequency planning, support and maintenance.

Manage orientate, and train 14 person team to execute setup and maintenance of a mobile cellular switching and radio access network.

Direct Contact for internal and external customer supports. Testing and distribution of First Office Applications, approved correction adaptations. Assist with Trouble Report Investigations and Fault Reproduction.

EDUCATION

Qualcomm Inc. – Android, LTE, WCDMA, CDMA, EVDO, Logging, and Flashing

Sony Inc. – LTE, 3G, 2G, Symbian, Leadership Development, QC, ALM

Motorola Inc. – EVDO Packet Backhaul Certification

Ericsson Inc. – Installation and Integration Certification (RT-2), GSM, Edge, UMTS, TDMA

U.S Army - Professional Leadership Development Course, Non – Commissioned Officer Academy

G.E. Inc - Digital Group Multiplexing, Mobile Subscriber Equipment, Multi- Channel Communications

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