Catherine Macy
303-***-**** ********@*****.***
Self-motivated professional with more than 20 years of dental and management experience with a strong emphasis on building relationships. Successful in planning strategies, setting goals, and communicating ideas. Experienced with marketing concepts, promotional programs, and business development strategies. knowledgeable in medical terminology. Excellent presentation and communication skills. Expertise in:
Cold Call Sales
Customer Relationship Management
Networking
Product and Retail Sales
Negotiations and Sales Closing
Fundraising
Team Building and Motivation
Sales Training
Resourceful, organized, and detail oriented. Proficient in Quick Books, Microsoft Word, Excel, and PowerPoint, ACT, Sales Force, Dentrix, Softdent, Eagle Soft and Practiceworks.
Professional Experience
Director of Marketing. Summit Smile Center, Frisco, Colorado 2016-present
Created marketing ideas and networking to increase patient volume. Increased production within a 30
day period that resulted in bonuses for the team. Maintained data base and tracking systems for follow up care. Utilized social media, internal and external branding marketing platforms on a regular basis.
Assisted in all aspects of a smooth running dental practice.
Administrative Manager, Michael Jones, DDS, Boulder, Colorado 2013 - 2015
Responsible in the scheduling for the number one pediatric dentist, hygienists and assistants in Boulder County. Accounts receivables, treatment coordinator, marketing, follow up reporting, networking, patient relationship representative.
Office Manager, Fleischmann Family Dentistry, Broomfield, Colorado 2008 – 2013
Highly responsible for all aspects of running a smooth flowing million dollar dental practice. Pro-actively and consistently filled the schedule for hygienists and doctors with strong emphasis on insurance based patients. Responsible for collections from patients and insurance companies.
Excellent relationship building skills,
Accounts receivables and accounts payable.
Sales Executive, VantageMed, Boulder, Colorado 2001 - 2002
Served as Colorado sales representative for nationwide medical software company. Sold medical software systems to orthopedic, cardiology, and urology offices. Determined system specifications including wireless services, firewalls, and maintenance contracts. Competed with major software companies.
Performed effective presentations to administrators, physicians, and staffs of up to 20 employees.
Achieved significant sales proposals from cold calls in less than one year.
Office Manager, Gary D. Sellers, DDS, Lafayette, Colorado 1995 – 2006
Responsible for all front office manager functions. Presented treatment plans and scheduled patient appointments. Performed advertising and marketing. Maintained client database and tracking systems and generated reports. Participated in hiring personnel.
Increased production by helping patients understand positive side of dental solutions and selling add-on dental services.
Decreased accounts receivable by 50% through follow-up calls and selling payment plans.
Community Service
Big Sister for Big Brother Big Sister Association, Denver, Colorado
Volunteer for Open Door Ministries, Denver, Colorado
Volunteer for Boulder County Hospice, Boulder, Colorado