Technical Support Data

MOSHOOD OYELEKAN AGBABIAKA

Blk **, flat ** Rabiatu Thompson Crescent, Surulere, Lagos

Mobile: 081********, 070******** acxvf8@r.postjobfree.com Technical Service Development Data Center Management IT Infrastructure Management A result-driven IT professional with extensive experience in the Engineering, Administration and Support of Information Systems. Excellent diagnostic and fault finding skills- ability to support a variety of technologies and systems independently resolve problems and pro-actively communicate solutions. Possess the analytical abilities and technical skills necessary for engineering innovative designs and applications. KEY SKILLS AND COMPETENCE

Knowledge of industry data center standards, policies & methodologies.

Solid and proven experience in the construction, commissioning, acceptance and operation of mission critical systems; including state-of-the-art electrical distribution systems, High Precision Air Conditioner, 10KVA – 200KVA UPS, 12KVA -200KVA Stabilizer, 3KVA- 6VA regular and solar inverter, CCTV, Access Control System, IMS 4000, fire alarm/suppression (FM 200) etc.

Extensive knowledge of structured cabling systems, networking and connectivity standards, and hardware installation requirements.

Knowledge of HP servers, blade enclosures, tape library, Superdome and other data centre infrastructures.

Microsoft Office (Word, Excel, PowerPoint), AutoCAD. PROFESSIONAL EXPERIENCE

Guaranty Trust Bank Plc (IT infrastructure) 2013-Till date Data Center Manager

Provide prompt and efficient technical support for all Data Center infrastructures.

Provide regular update on data center infrastructure utilization for accurate forecast and capacity planning as it concerns space requirement and availability, power infrastructure, network and power cable infrastructure and available cooling.

Technical event management including post-event root cause analysis and infrastructure repair

Scheduling, coordination and completion all significant planned and emergency maintenance events for the facility and ensure these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems

Constant monitoring of incidence occurrence and approved change implementation for seamless delivery with zero down time as priority.

Identifying, evaluating and executing operational strategies to ensure Digital Realty’s data center opera- tions achieve the highest level of availability.

Oversee server integration from receiving to decommissioning and participate in data centre related project management activities to support all lines of business.

Served as primary point of contact on a 24-hour, 7-days-a-week basis, in charge of coordinating critical disaster recovery procedures directly impacting the stability of data center operations.

Backup and restore of core bank applications, windows and linus servers patch and blade enclosure system administrator.

Guaranty Trust Bank Plc (Technology) 2011-2013

Data Center Operator/End User Support

Provided first level support to all branches on electrical power issues.

Monitored UPS and ATM-Inverter performance Online-Real Time and ensured high availability (99.9%)

Managed the UPS, HPAC, Stabilizer and ATM Inverter power system of all branches bank-wide and acting on them through our vendors.

Developed highly effective method that significantly improved security, server naming and cleaning procedures.

Ensured all IT infrastructure and services operated optimally.

Ensured the opening, tracking, closing and root cause analysis of trouble tickets for all power events.

Provide prompt and efficient technical support for all Data Center infrastructures. Remmierite International Limited (Network Site Maintenance for Airtel, Bauchi State) 2010 -2011 Site Supervisor/ Maintenance Engineer

Managed 86 Airtel Communication cell sites in Bauchi state.

Designed and implemented special strategies related to maintenance procedures. Scheduling monthly routine generator maintenance and planning of ground logistics for field engineers.

Performed routine maintenance inspections of equipment to identify and respond to problems in a timely manner, thus preventing breakdowns.

Managed PPM Operation to drive low outages for minimum MTTR and led a 8 member team, ensuring continuous delivery of outstanding service level agreement

Provided solutions and fixed equipment malfunctioning, used root-cause-failure techniques, corrective actions, modifications and performed replacements and new installation. EDUCATION AND DEVELOPMENT

HND – Electrical Electronics – Yaba College of Technology (UPPER CREDIT) 2009

A Level 5 BTEC Advanced Professional Qualification in Data Centre Management 2015

Certified Data Centre Professional Certification by EXIN 2013

Certified Data Centre Management Professional Certification by CNET 2015 TRAINING ATTENDED

Certified Data Centre Professional

Certified Data Centre Management Professional

HP Blade System Administrator/ Virtual Connect

REFERENCE

Available on request.

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