WALEED RAZA

Address: */* ****** **** ************, Victoria, 3047

Cell phone: 043*******

Email: acxvf3@r.postjobfree.com

OBJECTIVE:

Aspiring to obtain a position as a call center representative in a dynamic environment, to handle calls for the corporation, respond to simple queries and route calls to the proper person, and improving my role as I enhance my customer service abilities and acquire knowledge about different services.

EDUCATION:

2016-current: Masters in Engineering Management

RMIT University, Melbourne,Australia

2009-2014: Bachelors of Electrical Engineering

National University of Computer and Emerging Sciences, Lahore, Pakistan.

2007-2009: A-level

2006-2007: O-level

SKILLS AND ABILITIES:

Communication Skills:

Can speak and write in English.

Good report writing skills.

Good interpersonal skills.

Technical skills:

Customer service oriented skills – Ability to deal with irate customers using excellent interpersonal-communication skills.

Understands new concepts easily – Quick learner.

Ability to handle stress.

Computer literate.

Reliable.

Excellent communication and problem-solving skills coupled with initiative and accuracy provide the customer with an efficient and positive experience.

EXPERIENCE:

Delivery driver at Ubereats.

Team member at car wash.

REFERENCES:

Will be provided on request.

Contact this candidate