Clara I. Diaz
North Bergen, NJ 07047
Phone: 551-***-****
E-mail: *****@*******.***
Choose a building block.
SUMMARY
Committed, dedicated and productive individual with excellent communication and interpersonal skills. Bilingual (English/Spanish); people-oriented with the keen ability in building and maintaining lasting business relationships to foster professional growth and mutual understanding amongst colleagues, clients and management.
OBJECTIVES
Looking for an Entry-Level position as a Software Developer, Entry-Level Database Programmer or a similar job opportunity to use my technical skills and gain more experience to build my career.
TECHNOLOGY SUMMARY
Programming/Languages: C#, ASP.NET, T-SQL, HTML, CSS, JavaScript, JQuery
Databases: SQL Server
Office Tools: MS Word, Excel, PowerPoint, Outlook, Access
EDUCATION
Microsoft Office Specialist
SQL Server 2012
HTML5, CSS3, JavaScript & JQuery
Microsoft Visual C#
ASP.NET
Millennium Focus Solution School, Bloomfield, New Jersey – 2016
Microsoft Office & Software Programming
Mastertek Institute, San Isidro, Lima, Peru – 1996 - 1997
High School Diploma
"Zoila Aurora Caceres", Lince, Lima, Peru – 1991 - 1995
EXPERIENCE
Grace Kennedy Foods (USA) LLC. (Formerly La Fe Foods), Moonachie, NJ
Data Processing/Credit Dept. (7/2006 – 5/2016)
Selected by management for a special project as a “Software Super User” in SAP software.
Improving office efficiency and customer service by enhancing filing system and sharing sales and distribution, logistics, and computer skills and experience.
Processing sales orders, such as credits, returns, debit memos, invoices, trucker commission assignment, and inventory updates quickly and efficiently.
Applying payments made by customers to customer accounts to keep accounts current.
Overseeing and leading team of employees in various operations; training employees in use of specific company software and problem solving techniques to better assist with client billing issues.
Offering support to employees in various work areas to ensure accuracy and efficiency.
Implementing and upholding best standards and practices in the department per company standards.
Maintaining date archiving, data entry and filing of important documents and information.
Acquired skills in warehouse operations coupled with accounting and billing processes that effectively addressed the wide array of situations, issues and daily operations in the work environment.
Built and sustained professional relationships through constant support, reinforcement of team effort, and strong dedication to the utmost satisfaction of clients and vendors.
AMEP Miraflores, Lima, Peru
Secretary/Receptionist (Dec 1999 – Dec 2005)
Organizing work by reading and routing correspondence; collecting information.
Completing requests by greeting customers, in person or on the telephone; answering or referring inquiries.
Preparing reports by collecting information.
Maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Providing historical reference by utilizing filing and retrieval systems.
Internet Café Miraflores, Lima, Peru
Customer Service (1999 – 1999)