Microsoft Office Forklift Operator

dena Hood-spencer

***** ********** ***** *. *******, TX 77047 346-***-**** *********@*****.***

Objective

To obtain a position as a Safety Watch

Skills Profile

Timely

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Strong ability to work well with or without a team

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Adept at managing multiple, diverse tasks simultaneously; works well under

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pressure

Detail-oriented worker who can quickly grasp system operations

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Employment History

Collections Representative, First Integral Recovery 4/1/2007 8/1/2010

Services

Houston, TX

Handled inbound and outbound calls with the objective of collecting on

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delinquent accounts

Researched, analyzed and settled customer billing disputes

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Performed skip tracking and updated customer information in data system

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Negotiated settlements and established promise to pay

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Monitored customer account to determine changes in payment patterns

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Collections Representative, Avante USA 9/1/2010 4/1/2013

Houston, TX

Recorded information regarding financial status of cline and status of

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collections efforts

Identified, initiated and facilitated resolution of customer issues

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Negotiated to collect balance in full or best possible arrangements for

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consumer and company

Utilized basic knowledge and skills in Microsoft office, email and collection

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software to assist on collections for delinquent accounts

Located customer using credit bureau information, background checks, loan

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documents and other data bases

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Contact this candidate