PROFESSIONAL

SKILLS

WORK H

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CARLOS FERNANDES

*** ** ****** ** *** A, Sterlington, LA 71280

Cell: 517-***-**** - acxv72@r.postjobfree.com

UMMARY

Experience of 30 years working with financial institutions, banking products and stock market operations as well as specific systems and products. Checking Accounts, Credit and Debit cards, Insurance and Health Care experience acquired working for lead companies in the market. Multi-skilled on IT area with eminence about management, planning, quality, development and coordination of staffs, establishment of technological and commercial partnerships, implement PMO model and introduce of the CMM / CMMI model. Mentoring and creating new leadership within the company.

Specialties: Financial, Government, Health Care and Telecom solutions PMO Management

QA Outsourcing

IT Service Management Business Process

Project Management ITIL

Quality Methodologies Agile Methodologies

Innovation Results Oriented

It Specialist

IBM GBS CIC Monroe-LA USA –Monroe, LA

Deliver excellence to our clients, create innovation based on improvements on their processes, creating value, update and upgrade the services on our CIC Monroe-LA Established compatibility with third party software products by developing program for modification and integration.

Coordinated with systems partners to finalize designs and confirm requirements. Provided continued maintenance and development of bug fixes and patch sets for existing applications.

Built application platform foundation to support migration from client-server product lines to enterprise architectures and services.

BU Manager

ADD Consulting – São Paulo Area, Brazil

Commercial and Technically responsible for manage all mainframe projects life cycle at Bradesco, including pre-sales presentations, development, delivery and post-sales. Definition of scope, boundaries, iterations, databases and metrics for the projects Presentation of project with stakeholders, road map, deadlines and responsibilities, SLAs and applicable metrics

Lead the team, coaching, mentoring

Organizing weekly meetings with project managers and team leads and monthly meetings with stakeholders to present results and evolution of road map. Presentation of roll out plan, coaching and mentoring project managers and leads. Deliver and roll out

Post-delivery and warranty management

PMO

Camargo Correa Group – São Paulo Area, Brazil

Working as the PMO manager for this project, implementing the integration in SAP FICO within the organization allowing the stakeholder of the Holding to see the results from each segment of the business. The Cost Center Accounting and the module SAP PCA now can give a clear view to upper management of the integrated results. I was also responsible for controlling project S

ISTORY

06/2011

02/2008

12/2006 to

03/2006 to

04/2005 to

01/2005 to

10/2002 to

06/2001 to

08/1997 to 04/2001

milestones, costs, quality and deadlines, including problem identification, mitigation and the action plans for the resolution of these problems. Conducted stakeholder presentation on the results on weekly meetings with the steering wheel committee. The project was implemented in a very tight and aggressive deadline, after 3 other groups failed to implement and integrate the mentioned modules. The blueprint was reviewed, a new roadmap was designed and only this way we were able to deliver this project 3 weeks before deadline and on the planned budget. Outsourcing Manager

Resource – São Paulo Area, Brazil

Technically and commercially responsible for all projects, controlling all projects milestones, defining technology to be applied, controlling all costs, quality, deadlines, mitigation and budget. Also responsible for establishing a good relationship with the client, new partnerships and open new commercial opportunities for the company.

QA Manager

BMF/BOVESPA Brazil – São Paulo Area, Brazil

Hired to implement and lead the Software Quality Team at the company, establishing policies, training and spreading the culture of QA at the IT department to the point that all employees starred to embrace QA in their daily duties.

This team was responsible to make different kinds of tests and generate all complementary system documentation of the New Trade Platform System. The new TPS is the new framework for all online transaction (buy or sell) on BMF/BOVESPA. Project Manager

gedas Brazil – São Paulo Area, Brazil

Responsible for all demands coming from Redecard (Visa and MasterCard), controlling all milestones of projects, starting from definition of technology to be applied, controlling all costs, quality, deadlines and planning strategies to reduce them. Also responsible for mitigation plan, roll out plan and warranty (issue management)

Project Manager & Specialist Consultant

Consoft Systems – São Paulo Area, Brazil

First of all contracted for auditing all processes of Consoft's Software Factory model and elaborating an improvement plan, in a one month project. After concluded, I was contracted to manage three projects to implement of controls according Bank of America's determinations after acquiring BankBoston operations in Brazil. IT Division Manager

CTIS Information Services – São Paulo Area, Brazil Was hired to grow business in Sao Paulo market and expand it to other states Results:

Implement of software best practices, definition of security policies and monitoring Implement of CMM3 model and certified ISO 9000:2000 norms 1,500% overall growth in revenue

Implement of Software Factory Model in different platforms and technologies Opening of 1 new branches (Rio de Janeiro) based on the same concepts and methodology adopted in Sao Paulo

Innovation: Roll off the first ePolice Station in Brazil, integrating not only Military and Civil State Police but integrating with api's from Brazilian Federal Police and Interpol. Improvement of Intelligence Service of Sao Paulo Police with Geo Location, statistics and crime map. Details cannot be provided for security reason. http://www.ssp.sp.gov.br/nbo/

Project Manager

Stefanini IT Solutions – São Paulo Area, Brazil

Responsible for one among the five cells of business dealings from Stefanini – Alphaville branch. Commercial, financially and technically responsible for all the projects of my cell. Strong multi-skilled on prospect of new fronts of work in different platforms for Bradesco Bank Project Manager

09/2007

12/2006

05/2006

04/2005

12/2004

09/2002

11/1996

11/1994

11/1990

E

2005

2001

1991

1988

CPM SA (now Capgemini Brazil) – São Paulo Area, Brazil Technically and commercially responsible for all projects, controlling all projects milestones, defining technology to be applied, controlling all costs, quality, deadlines and incomes. Also responsible for establishing partnerships and implement of the following projects at Bradesco Bank:

1) Physical Analysis Factory Implement in Platforms: Mainframe, Client/Server and Web. Earnings: Initial profit increase from US$ 30K/month to more than US$ 1,600K/month; 2) Implement and Maintenance of Pre-Production Environment. Earnings: Taking tests out of production environment saving MIPS from mainframe CPU; 3) Implement and Maintenance of an Integrated Environment for Certification and Tests for Y2K; 4) Program Analysis and Performance Improvement. Earnings: Improve performance on production environment saving execution time and CPU MIPS. 07/1997 Team Lead

G&P Projects and Systems – São Paulo Area, Brazil Hired to be the team lead of the checking account systems, checking account card and integration with Redecard (Visa and MasterCard).

Responsible for all technical evaluation, determining the best technical solution to be applied, controlling all costs, quality, deadlines, management of roll offs and integration with other systems of Unibanco Bank.

10/1996 Technical Manager

CPM SA (now Capgemini) – São Paulo Area, Brazil

Responsible for receive new projects, estimate time and cost of the project, selection and technical interview of new employees needed for each project, elaboration of the technical proposal and validation of the commercial proposal before sending to Bradesco Bank. 11/1994 Project Manager

IBM Global Services – São Paulo Area, Brazil

Development of Innovative Lease System called Consorcio for a lead retail company (Mappin) At first I was hired to be a mainframe programmer but for my contributions with the team I was promoted to team lead and then project manager in within 6 months. Responsible for all implementations, technical evaluation, determining the best technical solution to be applied, controlling all costs, quality and deadlines. MBA: MBA/IT Strategic Management of IT

FASP - Faculdades Associadas de Sao Paulo - São Paulo Area, Brazil MBA: Business IT Management

FASP - Faculdades Associadas de Sao Paulo - São Paulo Area, Brazil Bachelor of Science: Business w/ System Analysis

FASP - Faculdades Associadas de Sao Paulo - São Paulo Area, Brazil Bachelor of Arts: Business

FASP - Faculdades Associadas de Sao Paulo - São Paulo Area, Brazil to

to

to

DUCATION

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