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ISTORY
PROFESSIONAL
SKILLS
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EDUCATION
2000
SANTIAGO RIVAS
* ****** ****** #*, *******, MA 02155
Home: 617-***-**** - ******@***.***
UMMARY
MIT-educated quality engineer with 15+ years of experience in the medical and business supportindustries, committed to maintaining cutting-edge technical skills and up-to-date knowledge.Dedicated to creating, updating, and implementing new test procedures to reduce system defects.
Excellent problem-solving abilities Excellent diagnostic skillsHIPAA trained Refined system debugging skillsQA tools (AppDynamics, SoapUI, SQL Developer experienceSelenium) Visual BasicMicrosoft/Linux applications Technical specifications creationHP ALM Fluent in Spanish
Senior Software Quality Assurance Engineer
Outcome/Quintiles/Quintiles IMS –Cambridge, MA
Supervised Technical Operations, Development, and QA teams to facilitate release ofvalidated test environments, reducing live defects.Trained QA engineers in Cambridge and Bangalore on medical study measure validation.Led QA teams during validation rounds to reduce Agile software development lifecycleperiods for earlier releases.Monitored Agile SDLC via JIRA and lifecycle management software.Established compatibility with third-party software products by developing program formodification and integration.Coordinated with systems partners to finalize designs and confirm requirements.Created spreadsheet tools for health study measure and sampling validation; expanded todevelopment of automation and training tools.Designed and created automation scripts to integrate XML functionality into patientelectronic data capture applications, including design and creation of trainingdocumentation.
Quality Assurance Engineer
Kenan/Lucent/CSG Systems –Cambridge, MA
Provided methodologies for object-oriented software development and efficient databasedesign.Aligned office departments and increased inter-department communication and datasharing.Designed and validated billing software.Monitored software development lifecycle via third-party defect detection applications.Implemented company policies, technical procedures and standards for preserving theintegrity and security of data, reports and access.
Bachelor of Science: Mechanical Engineering
Massachusetts Institute of Technology - Cambridge, MA