Customer Service ( Including telesale)

PERSONAL DETAILS - Do Manh Thang

Residential Address : Unit 2029,Ciland Dela Rosa,Tower3,

Makati,Metro Manila

Emailing Address : *************@*****.***

Mobile: 093********

Date of Birth: July 16, 1994

Nationality: Vietnamese

Gender: Male

Civil Status: Single

PERSONAL COMPETENCIES

Ability to work in a fast-paced environment to set deadlines

Highly adaptable to the new technology

Excellent oral and written correspondence with an exceptional attention to detail

Highly organised with a creative flair for project work

Enthusiastic self-starter who contributes well to the team

EDUCATION HISTORY

Jan 2013-2016 Philippine Women's University

BSBA major in Entrepreneurial

Sept 2009-2012 Lien Ha High school-Ha Noi, Viet Nam

High School Diploma-Grade Good

Sept 2004-2008 Nguyen Huy Tuong Secondary School- Ha Noi,Viet Nam

Sept 2000-2004 Le Huu Tuu Primary School- Ha Noi, Viet Nam

WORK EXPERIENCE

1,EVERLOUGE COPORATION

( July 13, 1016 to Nov 2016 )

Company Address : 45th floor -Philamlife tower, Paseo rosa – Makati

Position Title : Customer service

Work Description

* Handle and resolve issue via Phone( inbound and outbound ),Email,Live chat

* Research for potential target sites/ media for Vietnamese content promotion

* Explain all products or services, and answer any questions from customer

* Building Building customer relationship

2,JAKA EQUITIES CORPORATION

(OJT – March 10, 2016 to May 5, 2016 )

Company Address : JAKA Center, 2111 Chino Roces Avenue, Makati City Makati NCR

Position Title : Assistance Accounting

Work Description

Sorted out documents into check vouchers, journal vouchers

Pulled-out from files documents that are needed by the external auditors.

Photocopied documents needed by the accountants.

Checked returned validated deposit slips versus logbook

Separated per salesman and distributed them to the assigned sales accountant

SEMINAR AND TRAININGS ATTENDED

“PSE Free ETF Webinar”

2/F PSE Centre, Ortigas Centre, Pasig City

September 18, 2015

“3rd PSE Products Forum: Investing in Managed Funds”

2/F PSE Centre, Ortigas Centre, Pasig City

September 15, 2015

OTHER SKILLS AND CERTIFICATES

Computer Skills:

Microsoft XP applications (Word, Excel, Office, PowerPoint, Outlook, Access) – Advanced

Microsoft Office Document Imaging and Scanning - Advanced

Language Skills:

Vietnamese: Fluently in Speaking & Writing - Mother language

English: Fluently in Speaking and Writing.

Other skills:

Ability to work with the team, keep a friendly working environment between Employees.

Very good in communication with people.

Be fluently in using Social Media tools such as Facebook, Twitter, YouTube, Google+, LinkedIn and Instagram

INTERESTS AND ACTIVITIES

Read News

Enjoy to cook

Listen to music

Travel with friends and family.

Player sport

Contact this candidate