Manager Sales

MA. SUSANA BESILDA O. ROCES

#* **** *. ****** **. Marikina Heights, Marikina City

+639**-***-**** ***********@*****.***

SUMMARY OF QUALIFICATIONS

Talented and self-driven executive assistant providing administrative support to all levels of managers. More than 20 years hands on experience in maintaining the executive’s calendar, organizing meetings, arranging domestic and international travels, and handling correspondence and ensure that all tasks are successfully accomplish within time. Reliable in protecting confidential information. Proficient user of MS Office (Word, Excel, PowerPoint and Outlook).

A passionate and well-motivated person who is willing to accept all kinds of challenges.

Proactive, dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve project goals.

PROFESSIONAL EXPERIENCE

BAYER PHILIPPINES INC.

36th Floor, PBCom Tower

Ayala Ave cor Rufino St. Makati City

Executive Assistant to the BHC Representative & CDH-CH, 2013-Present

Executive Assistant to the CDH-CH, 2007-2013

Plans and directs all aspects of the BHC Representative and CDH-CH’s office.

Manage day-to-day activities, including calendar scheduling, domestic and international travel arrangements, filing systems resulting in easy access to critical information.

Coordinates with the Regional Offices as well as local offices including Agency Partners when organizing special events/projects.

Answers incoming calls and in-person inquiries from clients and colleagues; treats each colleague with respect and provides information and referrals.

Acts as liaison and maintains open lines of communication among senior executives, middle management and administrative staff.

Abide by the LIFE values:

LEADERSHIP Interacts professionally with co-employees at all times.

Works as a competent member of the team. Willingly providing

back-up support for co-employees when appropriate and actively

supporting group goals.

INTEGRITY Handle sensitive documents in a very confidential manner.

A role model, comply with rules & regulations and good business practices.

Care about people, safety and the environment.

FLEXIBILITY Continue supporting BHC synergy projects between the

Office of the BHC CDHs.

Assisting other Divisions on Admin & Operation requirements.

EFFICIENCY Focus on activity that create value and deliver with appropriate

costs, speed and quality.

Marketing & Sales Assistant, 2005-2007

Providing administrative support to the Marketing & Sales Department

Assist the Brand Managers in organizing promotional events.

Ordering marketing materials from suppliers and drafting responses to customer inquiries.

Attends, responds and gives feedback regarding requests, requirements of the Sales Manager, Trade & Marketing Manager & Key Account Specialists needed from them such as: Updated Price List upon their request; Submission and implementation of their Weekly Progress Report and to monitor on a weekly basis; Prepares POS material shipment to KAE/DDE as needed.

Take phone calls and answer to the clients' questions.

Respond to e-mails and make sure that all the clients receive correct and precise information.

ROCHE PHILIPPINES, INC.

Don Chino Roces Ave., Makati

Administrative Assistant to the Commercial

Director – Roche Consumer Health, 1997-2004

Efficient administrator of the office, including organizing meetings, appointments & travel arrangements, filing, & preparation of the minutes of the meeting.

Managed International guests, organizes itineraries and ensure that guest requirements are completely catered for.

Prepare presentations for domestic and international meetings in a prompt and accurate manner.

Assist the Sales Manager in administrative work such as Sales Crediting for RCH Field Force, request for Approval of Deals

Update of tracking reports such as Weekly Chart for Exchange Rate and Stock Exchange, Stock on Hand Summary, Stock Transfer Report, etc.

Assist the Product Managers in conducting consumer activities such as Berocca Wet Sampling in the trade.

Manage Doctors/Guests and ensures that their requirements are catered for.

Follow up requirements from District Managers and Territory Managers to ensure timely submission.

Secretary to the Sales Manager

Pharma Division, 1991-1997

Assist the Sales Manager in administrative work such as organizing meetings and appointments, typing, filing and other secretarial requirements of the Field Force.

Prepares logistics requirements of Conferences and Meetings.

Management of doctors/guests and ensures that their requirements are catered for.

Follow-up requirements from District Managers and Territory Managers to ensure timely submission.

Coordinates with the Sales Administrative Manager on Sales Reports and MD Call Reports for periodic reviews and actions. Encodes data in the Master Call Reporting System.

Prepares graphic visual aids and marketing presentations.

ELECTRO SYSTEMS INC.

Enzo Bldg., Sen Gil Puyat Avenue, Makati City

Secretary to the General Manager, 1989-1991

Maintaining the GM’s schedule, booking meetings and appointments, and serving as a gatekeeper.

Screening calls and prioritizing daily tasks and responsibilities.

Responsible for distributing meeting agendas, scheduling meetings and recording and transcribing minutes of the meeting.

Handle the GM’s personal and business correspondence, including emails and memos.

ECONOMILINE OFFICE EQUIPMENT

SALES & LEASE CORPORATION

Don Chino Roces Avenue, Quezon City

Secretary to the Sales Manager

Typewriter Division, 1987-1989

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Arrange conferences, meetings, and travel reservations for the Sales Manager

Compose, type, and distribute meeting notes, routine correspondence, and reports.

Maintain scheduling and event calendar for the Sales Manager

Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.

Schedule and confirm appointments for clients, customers, or supervisors.

Mail newsletters, promotional material, and other information to the Sales Reps.

Prepares graphic visual aids and marketing presentations.

EDUCATIONAL BACKGROUND

Tertiary Hotel & Restaurant Management Graduate

Assumption College

San Lorenzo Village, Makati City

Primary & Secondary St. Agnes Academy

Legaspi City

PERSONAL PARTICULARS

Age: 60

Marital Status Single Parent

Children: Brice Justin Godfried II

Michael Gerard Roces

Karlo Stefan Roces

Hobbies and Interest: Baking, Cooking, travelling with my children

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