Customer Service Manager

RESUME'

Saundra R Hopwood 510-***-**** cell

***** ****** ** 510-***-**** hm

San Leandro Ca 94579 *****@*****.***

Professional Experience:

Ann’s Catering

March 2004 - Present

(Formerly-Rick & Ann’s Catering)

2922 Domingo Av

Berkeley Ca 94705

510-***-****

Manger- Rhea Bautista

Former Manager- Rebecca Brewer

2008- 2015

*Lead Delivery Driver

*Lead Catering Server

*Office Assistant

• Deliver and Set-Up Catered Food to Sites

• Lead On-Site Person for Catered Events

• Train New Delivery Drivers

• Accounts Payable Person

• File Clerk

• Stock Supplies

University of California,

June 21, 2010 – Present (Temp/Re-Hire Per Semester)

International House/Catering

2299 Piedmont Av

Berkeley Ca 94720

510-***-****

Manager-Greg Poulios

*Catering Staff (on-call)

• On Site Staff

• Set-Up Buffet Stations

• Gather Equipment for Events

• Brew Coffee

• Set Formal Dining Tables

• Deliver and Set-Up Food to Sites

Culinary Excellence, Oakland Ca 510-***-****

2010 - 2012

* Catering Staff Person

• Place Table Linen

• Arrange Chairs

• Set Tables(Formal Settings)

• Pour Beverages

• Pass Appetizers

• Buss Tables

• Break Down and Clean Dining Halls

University of California, Berkeley Ca 510-***-****

Clark Kerr Campus /Cal-Dining

January 2009 – May 2009 (Re-hire )

August 2008-December 2008 (Part-Time/Temp)

* Sr. Food Service Worker

• Assist Pantry Cooks

• Prepare Vegetables for Organic Salad Bar

• Prepare Organic Dishes

• Set-up Salad Bar

• Set-up Dessert Station

• Deli Worker(Made to Order Sandwiches)

• Food Station Supplier

• Clean Dining Area

• Maintain Cleanliness & Sanitation

Berkeley Bail Bond Agency, Berkeley, Ca 510-***-****

January 2000 – August 2004

Owner-Helen Jones

* Administrative Customer Service

• Answer Phones

• Fill Out Bail Applications

• Filing

• Janitorial

• Run Errands

• Light Typing

• Accounts Record Log

Education:

Oakland Technical High Oakland Ca

Graduated 1981

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