Enterprise Digital Strategy - Managing Consultant

TOM CALIGIURI ************@*****.*** Phone: 214-***-****

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Digital Strategy & Transformation IT Outsourcing Advisory Sr Managing Consultant Extremely talented and experienced IT Services Executive with 20+ years of analyzing, designing, selling, implementing, optimizing and transforming large global IT systems and programs (Applications and Infrastructure). Completed IT services assignments in all industry fields, and have a deep understanding of the technology trends within those fields. Completed global IT optimization and transition programs for large, multi-national companies, small businesses and emerging market clients. Expert on the complexity, legalities and realities of delivering IT from trans-border and multinational perspectives. Expert in the design, transformation, setup and management of IT Solutions for clients including programs using matrixed, virtual and third-party global labor. Excellent presentation skills with numerous engagements interacting at the CxO level. Core Competencies include:

Technical Skills

IT Digital Transformation and Modernization, Infrastructure and Applications Rationalization

Sr Enterprise Systems Architect, IT Portfolio Assessment and Optimization (Apps and Infra)

Global Sourcing Expert (Apps and Infra), Global IT Delivery (Best Shore) Expert

Cloud Adoption Design, Data Center Migrations and Consolidation

Platform IT Systems Design, Create Bill-of-Materials (HW, SW, Labor)

Mobility Applications (iOS, Android), Edge Devices, Mobile Web Applications

Enterprise Systems Rationalization (SAP, Oracle, Legacy Applications)

Personal Computing and EU Device Service Design, EU Service Operations

Complex Program and Project Management (PMP)

DevOps, Rapid and Scrum Systems Development Techniques, Applications Development (SDLC)

New Systems Installation, Testing and Implementation (Applications and Infrastructure)

Docker CI/CD Continuous Integration – Continuous Deployment

ITIL V3 (Expert Level), TOGAF, COBIT, Six Sigma

SOA, SaaS, IaaS, PaaS, CaaS

Business Skills

Enterprise IT Digital Strategy and Transformation Expert

Business and Technology Alignment, IT Modernization Roadmaps, Transition Planning

Multi-National and Trans-Border Service Delivery, Best Shore Delivery Expert

Service Contracts, SLA’s Benchmarking/Design, Contract Financial Modeling/Estimating

Global Program Management, Global Delivery and Service Operations Management

Experienced Business/Technology Discussions, Transition Roadmaps, IT Optimization

Service Migrations to Global Centers, Knowledge Transfer, Transitions

Broad and Deep ‘Hands-On’ Industry Experiences

CxO Presentation Experiences, Articulate IT Value (CapEx, OpEx), Risk & Business Impact PROFESSIONAL EXPERIENCE

Alsbridge, Dallas, TX 2015-Current

Managing Consultant - Outsourcing Advisory

Provide world class technology transformation, transition, business processes and sourcing advisory services to C-Suite executives. Identify opportunities for clients to optimize IT Services through use of global sourcing solutions. Includes use of benchmarking tools and techniques that allow executives to make informed choices related to transformation, transition and sourcing of the IT Services portfolio. Major Accomplishments:

Lead on Global Sourcing Solution Design with a large Media client to produce 20% annual technology savings though sourcing and optimization techniques. Updates, presentation and interface with CIO. TOM CALIGIURI ************@*****.*** Phone: 214-***-**** Page 2

Created new Intellectual Property for Transformation Consulting engagements based on use of ITSM/ITIL best practices. IP includes Engagement Overview (for C-Suite Stakeholders), 7-Step IT Service Management Modules (based on ITIL Best Practices) and example Roadmap Solutions. Fujitsu North America, Richardson, TX 2014-2015

Senior Enterprise Architect – Solution Executive

Rationalize and design clients IT enterprise systems in support of the business strategy. Provide an ability to dive deeply into transforming supporting technologies and align to business objectives. Develop detail technology transition roadmaps. Present value statements to executive stakeholders. Major Accomplishments:

Lead on Enterprise Solution Design with a Blue Cross – Blue Shield client (new business). Contract is for IT Outsourcing services. Pursuit competition against several other major IT outsourcers. Fujitsu has been down-selected as the provider. Negotiations are in process with the BC/BS Board of Directors. Estimated $50M contract.

Lead on Enterprise Solution Design for all of Fujitsu NA internal systems. Created a solution that provided $5M of annual savings through systems optimization. Interface with Fujitsu NA CIO. NESS Technologies, Teaneck, NJ 2013-2014

Senior Director – Solution Services

Lead on design and delivery of applications IT solutions for strategic global pursuits and engagements. Role includes System Design, Global Implementation and Delivery Design, Global Capabilities Alignment, On-going Support Design, Implementation Estimates, IT Product and Service Distribution, Procurement, Import/Export Regulations, Service Logistics, and Standardization. Major Accomplishments:

Led Solution Design for new business with the Nice-Actimize Corporation for expanded systems engineering support from Ness’ multiple Global Delivery Centers. Program included Global Support Governance design, Global Rate Card development, and Quality Assurance Delivery Design. Three- year, $12M Service contract.

Led Solution Design for new business with Canadian Tire Corporation (CTC) for expanded E2E systems including CTC’s Master Data Warehouse Repository. Program also included design of CTC’s Service Catalog and ongoing global support model. Initial 12-month, $3M Service Contract.

Led Solution Design for new business with Mark’s Work Wearhouse Corporation for expanded eCommerce systems enhancements and ongoing global delivery support model. Program scope included enhancements to the Websphere Commerce Suite and Portals. Three-year $2.5M Service Contract.

HEWLETT-PACKARD, Plano, TX 2008-2012

Service Segment Manager - Global Program Director

Worked within the Strategic Sales Center to deliver Enterprise IT business solutions to clients on complex global pursuits. The role would range from Lead, to Consultant to Specialist as required by the engagement. Activities included analysis, rationalization, design, costing and contract negotiation of IT Solutions for clients (Applications and Infrastructure). Role included interaction and presentation to client C-Suite executives throughout the engagement.

Major Accomplishments:

Contract win: Scope included enhancement of the client’s Business Operations with design of Enterprise Server/PC IT outsourcing Program. Included Hardware Deployment, Refresh, and on-going End-User Support; 14,000 Units; 54 countries; 3-year, $75M contract.

Contract win: Scope included agile infrastructure design; standardization, virtualization and optimization of the client’s enterprise computing environment. Regions included the America’s, Asia Pacific, Africa, Turkey and the Middle East. 7-year, $675M contract. TOM CALIGIURI ************@*****.*** Phone: 214-***-**** Page 3

Contract win: Scope included outsourcing of Call Centers, Help Desks, Credit Management Applications, Desk-side support and managed technology refresh programs to 23,000 end-users. Regions included USA, Canada, Spain, Luxemburg, Chile, APJ and EMEA. 3-year, $56M contract. EDS, Plano, TX 2000-2008

Business & Technology Transformation Consulting – Practice Leader/Sr. Managing Consultant Established and led team of Senior IT Transformation Consultants skilled at examining a client's enterprise IT assets and then developing optimal global service support models/roadmaps. Engagement scope includes analysis of applications, labor, hardware, network and real estate. Engagement outputs include: Isolate Remote Support Candidate Functions; Create Detailed Service Support Rankings and Viability Results; Detailed Service Transformation, KT, and Change Management Plans; Onshore/Offshore Support Models; Transition Cost Estimates; Payback Models. Major Accomplishments:

Created and published a systems analysis toolkit called ‘Global Service Delivery Assessments (GSDA). This product has been used world-wide as the standard for optimizing the labor content/cost within IT Systems. This toolkit has saved companies millions of dollars through 5% - 40% reduction of labor support costs.

Produced substantial IT labor cost savings for dozens of the Global-1000 companies. Engagement activities to assess, rationalize, re-architect and align global IT labor support content. Target skill center locations included India, Argentina, Brazil, Canada, China, Egypt, Ireland, Malaysia, New Zealand, Poland, Slovakia, and USA.

Realized $12M of annual savings for major automobile manufacturing client through Assessment, Rationalization, Re-Architect and Alignment of global IT labor support to offshore support centers. Included use of skills located in Brazil, China and India. Assess 740 FTE’s in 10 domestic and offshore locations.

EDS, Plano, TX 1981-2000

Account Executive, Client Delivery Executive, Project Manager, Systems Engineer. Experienced as an Account Executive (6 Years), Client Delivery Executive (5 Years), Program/Project Manager (3 Years), Technical Team Leader, and Systems Engineering Technical roles (5 Years). Sold and managed large multinational IT service delivery contracts and diverse global teams. IT program experiences include application services, data center services, networks, personal computing, field support services, and back office functions.

CERTIFICATIONS & TRAINING

Enterprise Cloud Services - HP e.Institute

IaaS, SaaS - HP e.Institute

ITIL (Expert Level) - HP e.Institute

Infrastructure Modernization (IMod) - HP e. Institute Applications Modernization & Rationalization (AMod, AR) - EDS University Global Best Shore Transition & Transformation Expert - EDS University Enterprise IT Rationalization (Right Step) - EDS University Six Sigma - EDS University

Certified School of Sales Competency - EDS University Certified School of Executive Account Management - EDS University Crosby Quality College Certification

Systems Engineer Graduate - EDS SED Program

Project Management Professional (PMP) - Project Management Institute EDUCATION

Bachelors Degree, Social Sciences

Buffalo State University, NY

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